Authenticating an email domain
Prevent event emails you send from going to spam by authenticating your email domain. Domain authentication also prevents forgery and phishing.
Add email domain
Generate the TXT record values for SPF and DKIM verification by adding your email's domain in Backstage. The latter part of your email address is its domain. For example, if your email address is
mark.gates@zylker.com
, then your email's domain is zylker.com.
- Click the Settings tab in the top bar of your portal.
- Click Branding.
- Click Domain authentication.
- Click the Add Domain button. The Add Domain panel will display.
- Enter the domain of your email in the Domain name textbox.
- Click the Add button.
Note:
- The domain name that you add should either be used by the portal's administrator or the primary contact you've set for event communications.
- You can also authenticate your email domain in the Branding tab of your event's Manage dashboard.
Verify SPF for your domain
SPF (Sender Policy Framework) is an open, DNS-based email authentication system that allows your email domain to choose which IP addresses can send emails on your behalf.
Add the TXT record value generated here to the SPF record in your domain's DNS settings to verify it. Learn more.
- Click the Settings tab in the top bar of your portal.
- Click Branding.
- Click Domain authentication.
- Click the Verify link in the SPF column. The Verify SPF panel will display.
- Click the Copy button in the TXT record to be added text box to copy the text record values.
- Paste the TXT record values in your domain's DNS settings and click Publish.
Note: If the SPF record already exists in your domain's DNS settings, add include:zcsend.net to the record. - Click the Verify button in the Verify SPF panel.
Note: DNS setup usually updates within 24-48 hours. Your email domain will be verified only after the update is complete.
Verify DKIM for your domain
DKIM (DomainKeys Identified Mail) is an open, DNS-based email authentication system that is used to ensure that an email has not been altered in transmission.
Add the Host Name and TXT record value generated here to your domain's DNS settings to verify it. Learn more.
- Click the Settings tab in the top bar of your portal.
- Click Branding.
- Click Domain authentication.
- Click the Verify link in the DKIM column. The Verify DKIM panel will display.
- Click the Copy button in the Host name text box to copy the host name of your domain.
- Click the Copy button in the TXT record to be added text box to copy the text record values.
- Paste the TXT record values in your domain's DNS settings and click Publish.
- Click the Verify button in the Verify DKIM panel.
Note: DNS setup usually updates within 24-48 hours. Your email domain will be verified only after the update is complete.
Delete email domain
Remove email domains that are no longer in use.
- Click the Settings tab in the top bar of your portal.
- Click Branding.
- Click Domain authentication.
- Click the Delete button to the right of the domain you want to delete. The Delete email domain dialog box will display.
- Click the Delete domain button.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Forms?
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
Zoho SalesIQ Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Bigin?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
Related Articles
Scheduling email communication
Write emails and configure them to send at a specific time. Send messages to start ticket sales, welcome attendees, and thank them after the event is over. Add new email configurations or use the default ones provided for you. Switch to ...Managing queries in the get in touch form
View all visitor questions you get from the Get in Touch form in one place. Keep track of whether you've replied or not by updating the status of each question after addressing them by email. If some questions are asked often, you can create a custom ...Getting the app
Your rebranded app will be available for download in seven-to-ten business days. You'll get an email when the app development commences, and another email when the app is developed. You can download the new app from the Backstage web app and use it ...Backstage glossary
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z A A/B testing An experiment used by Conversion Rate Optimization (CRO) platforms where two versions of a website are compared to analyze which one ...Rebranding the attendee app
Branding your event app goes a long way in building awareness and recognition about your organization. The app will be a representation of your organization's aesthetics and tone, and will help your attendees define who you are as a company. ...