Email
How to configure SPF and DKIM records for your domain
Adding SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) records for your domain is essential to prevent emails sent through your domain email from being marked as spam or rejected by the receiving email server. SPF enables domain ...
Manually associating emails with deals
By default, when you open the Emails related list inside a pipeline record, it will show all the emails sent and received from the contact linked to the pipeline record. There might be situations where this contact is associated with multiple deals. ...
Forwarding your incoming emails to Bigin
With the help of Email-in topping, you can convert your sales, support emails etc as a new record in Bigin's pipeline. All email aliases created via Email-in will contain the domain bigin.com. (Example: sales@zylker.bigin.com) However, if you already ...
Email Deliverability
Email authentication is a standard technique to improve the deliverability of the emails you send from Bigin using your domain. You can use this process to increase the trustworthiness of the emails sent from your domain thereby lowering the chances ...
Configure Organization Emails
When communicating with your customers via email, it's best to make use of the organization's email rather than your own. Your personal email address might be flooded with emails and there is a high change of missing an important mail from your ...
Email Insights
Any business communication revolves around email communication and it is difficult to figure out how effective your email is. You are filled with these questions like, did he receive my email, did it open it? What if he didn't receive my email? Email ...
Email Sharing
User's emails can be shared with other users in the organization's Bigin account. You can choose to share all the emails or keep your emails private. The email sharing settings can be configured only by the users with the administrator profile. They ...
Manage Email Templates
View Template Bigin offers the following views: All Templates - All the templates in your Bigin account will be displayed. Favourites - The templates which you have marked as favourites will be displayed here. Created by me - Only the templates you ...
Create Email Templates
Email templates come in handy when you have to send one email to multiple recipients. You can personalize email templates using Merge fields to populate dynamic content in the email. For instance, you can add contact name, phone, pipeline record ...
Sending Email from Bigin
You can send emails to your customers from Bigin account even without configuring your own personal email. However, the interactions will not be available inside your Bigin account. Once your email account is configured, email interactions with a ...
Generate an App-specific Password
What is TFA (Two factor Authentication)? TFA adds a layer of security for your email account as your email and password is not enough for you to login. An unique code will be sent to the registered mobile number and you will be granted access upon ...
Managing Email
Cleanup Policy As per our cleanup policy, IMAP sync will be paused under the following circumstances: If a user hasn't sent any IMAP emails and hasn't opened any IMAP emails for more than a month. If a user remains inactive for more than five months. ...

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