Email Deliverability
Email authentication is a standard technique to improve the deliverability of the emails you send from Bigin using your domain. You can use this process to increase the trustworthiness of the emails sent from your domain thereby lowering the chances of your emails being marked as spam or junk. To authenticate your emails sent from Bigin, you need to validate the following authentication standards:
Domain Verification
DKIM (Domain Keys Identified Mail
SPF (Sender Policy Framework)
Users with administrator profile can access this feature.
Authenticating your email is a 3-step process:
- Add domain
- Verify the domain
- Validate the email source
Step 1: Add domain:
- Go to Settings > Channels > Email > Deliverability.
- In the Deliverability page, click the Add Domain icon.
- In the Add Domain pop-up, enter the email address.
- Click Add Domain.
A verification code will be sent to the email address mentioned.
Step 2: Verify domain:
- Under the Deliverability tab, click Domain > Enter Code.
- In the Verify Domain popup, enter the Verification code.
- Click Verify.
Step 3: Validate the email source:
- Under the Deliverability tab, click Domain > Validate Records.
- In the Authenticate Domain popup, copy the SPF or DKIM record code.
- Paste the code in your DNS settings. You might need your IT Admin's help in this step.
- Click Validate Record, once the code is added.
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