Configure Outgoing Call Users

Configure Outgoing Call Users

You can specify the users from your Bigin account who can make an outgoing call by assigning them a number. Once that is done, the user can make outgoing calls from the number. 
 
To configure outgoing call users
  1. Click the Outgoing call Users tab.
  2. Click +Configure.
  3. Choose the User and Phone Number from the dropdown lists.
  4. Click Save.


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Call Recording

                                                                                                            The recording option in the built-in phone feature lets you record incoming and outgoing calls made from your Bigin account. Each organization will have 1000 minutes of free storage for the recording. When the storage reaches maximum capacity a ...
                                                                                                          • How to enable outgoing call log?

                                                                                                            To enable call logging 1. Open the Bigin app on your smartphone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . 4. Look for the title Outgoing Call Log. 5. Enable call logging by tapping the toggle switch . Once you have ...
                                                                                                          • Configure Incoming Call Routing

                                                                                                            Define what needs to be done when an incoming call is received.  Either configure an IVR menu or associate a user to receive the call. Configure IVR: Interactive Voice Response is an automated system that interacts with prospects on your behalf and ...
                                                                                                          • How to enable call logging through the app?

                                                                                                            To enable call logging 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Log Outgoing Calls". 4. Enable call logging by tapping the toggle ...
                                                                                                          • How to enable call logging through the app?

                                                                                                            To enable call logging 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. Under "General", you can find the title "Log Outgoing Calls". 3. Enable call logging by tapping the toggle switch . Once you have enabled ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources