Configure Outgoing Call Users

Configure Outgoing Call Users

You can specify the users from your Bigin account who can make an outgoing call by assigning them a number. Once that is done, the user can make outgoing calls from the number. 
 
To configure outgoing call users
  1. Click the Outgoing call Users tab.
  2. Click +Configure.
  3. Choose the User and Phone Number from the dropdown lists.
  4. Click Save.


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