Telephony in Bigin

Telephony in Bigin

A day in the life of a sales person is filled with calls to prospective customers, trying to sell their products. They also receive various support calls from their customers.
                                    
Let's look at it this way.
A sales person who hasn't integrated phone with Bigin, has to call the prospective customer manually and then switch to Bigin to get the necessary information. Then once the call is over he has to manually enter the details in Bigin.
So his day goes by, making calls, searching for relevant data, and recording the call details. 

What if we bring phone inside Bigin?
He can make a call right from Bigin, has all the details of the record right in front and the call log is added automatically. 

Setup Phone in Bigin

To setup phone in Bigin 
  1. Go to Setup > Phone.
  2. Under Phone Settings click Buy a Number.

  3. In the Buy a Number popup, do the following:
    1. Select the Country from the drop-down list.
    2. Select the Number Type.
    3. Choose a number from the options available.
    4. Click Buy.

  4. Choose the Payment Duration.
    You can choose either Yearly or Monthly.   
  5. Enter the price and click Continue.
  6. Enter the Billing Details and click Proceed to Pay.  
Bigin's built-in telephony feature is available in the following countries:

Barbados

Australia

Benin

Austria

Cayman Islands

Belgium

Canada

Brazil

Chile

Denmark

Colombia

Finland

Ecuador

France

El Salvador

Greece

Georgia

Hong Kong

Grenada

Japan

Indonesia

Malaysia

Israel

Mexico

Jamaica

New Zealand

Kenya

Poland

Namibia

Portugal

Peru

Romania

Puerto Rico

Singapore

Trinidad and Tobago

Slovakia

Uganda

South Africa

United Kingdom

Sweden

United States

Switzerland

Argentina

Vietnam


Notes
Note
  • The voice data is transmitted over the internet via WebRTC. Kindly make sure your browser is supported. 
To know more on Telephony, please refer here. 

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