Some important points to note before you import from Pipedrive to Bigin,

1. Bigin supports up to 10 custom fields/module in Express edition and up to 25 custom fields/module in Premier edition. The number of custom fields that can be imported from Pipedrive depends on the custom fields that you have in Bigin. For example, if you already have six custom fields created in Bigin, only 4 custom fields can be imported from Pipedrive for Express edition.
   
2. If a custom field is already created with the same name and type as that of the field in Pipedrive then data will be imported seamlessly to that field in Bigin. Otherwise, a new custom field will be created in Bigin during the import.
   
3. Up to 10 tags/module can be imported during the import process for an Express edition and up to 30 tags/module for a Premier edition. The number of tags that can be imported from Pipedrive depends on the tags that you have in Bigin. For example, if you already have five tags in Bigin, only 5 tags can be imported from Pipedrive for Express edition.
   
4. Bigin supports import of up to 5 users in Express edition and up to 20 users in Premier edition. Once import process is completed, the users can be found under Invited users tab in Bigin and have to be re-invited to join the Bigin account. For example, if you already have 5 users created in Bigin, then the users from Pipedrive will be imported but you cannot re-invite them as the user limit is already reached for Express edition.
   
5. Bigin supports 25 sub-pipelines from Pipedrive during the import process provided the edition specific sub-pipeline limit in that account is not exceeded.
   
6. Bigin supports 250 stages from Pipedrive during the import process provided the edition specific stages limit in that account is not exceeded.
   
7. After the import process if the total record count exceeds the 1 lakh limit in Premier edition and 50K limit in Express edition, then they can purchase an additional records as add-on to increase the limit. Additional records can be purchased until the account reaches 1 million records.
   

Import from Pipedrive

1. Get API Token from Pipedrive  
   
2. Initiate import process in Bigin

To get API token from Pipedrive

1. Log in to your Pipedrive account.
   
2. Click the account profile icon and then go to Personal Preferences.
   
3. Go to the API tab, copy the API token.
   
   

To initiate the import process from Pipedrive

1. Go to Settings > Data Administration > Import.
   
2. In the Import page, do the following:
   
1. Choose Pipedrive
   
   
2. Enter the API Token.
   
   
3. The instance URL will be auto-populated.
   
3. Choose a target Team Pipeline from the available options and click Import Now.
   
   
4. You will be notified when the import process is complete via a pop-up and an email.
   

View import details  

To view Import history

1. Go to Setup > Data Administration > Import > Import History.
   Import History will display the number of records that are imported, as well as the user who initiated the import process.
2. Click to view the number of records skipped or added.
   
   

Undo Import

1. Go to Setup > Data Administration > Import History
   
2. Hover over the Pipedrive row to view the more icon.
   
3. Click Undo this import.