Custom Domain Mapping
Forms are essential for businesses, as they provide a structured way of collecting information and engaging with customers. Bigin Forms simplifies form creation and distribution for your various business needs.
With Bigin, you can share the forms that you create via customizable URLs. By default, the system generates URLs with a subdomain under bigin.online. However, Custom Domain Mapping enables you to replace the default subdomain with your own custom domain.
For example, Zylker Homes, a real estate company, can map their zylkerhomes.com business domain to a sales.zylkerhomes.com subdomain. This enables Zylker Homes to provide customers with a seamless experience. When customers visit www.zylkerhomes.com and navigate to the inquiry form, they'll be directed to a page with a URL like sales.zylkerhomes.com/forms, appearing as a natural extension of their website.
Now let's get a detailed explanation of custom domain mapping
Availability
- Available in all paid versions.
- Super admin can configure custom domain mapping.
Prerequisites
Add a subdomain, such as sales.zylkerhomes.com, to your main domain. This subdomain will be used as your website address for forms. You can refer to your hosting provider's website for instructions on how to add a subdomain.
Configure Custom Domain Mapping
Now that you have completed the prerequisites, you must move to your Bigin account for the next stage of the configuration. This can be done in three steps:
Step 1: Add Domain Address
- Go to Set Up > Organization.
- In the Domain tab, go to Custom Domain Section.
- Click Connect your Domain.
- Enter your registered website address that you want to connect with Bigin.
- Click Next.
- Create a CNAME entry that points to Bigin. This will create an alias of your default Bigin address. To create a CNAME follow the below mentioned steps :
- Sign in to your domain registrar's control panel.
- Access the DNS Management settings to change the DNS records.
- Create or edit a CNAME (Canonical Name) record and point it to <hash>.bigin.cs.zohohost.com. Copy 'bigin.cs.zohohost.com'.Note:
It may take some time for a newly created CNAME record to reflect on the DNS server, as this depends on your domain name provider's TTL (Time to Live) settings. - Click Submit & Verify.
Step 2: Verify Domain Ownership
You can proceed only after your CNAME record is reflected on the DNS server. However, a newly created CNAME record could take a while to reflect on the DNS server. This depends on your domain name provider’s TTL (Time to Live) settings. You can contact your domain name provider’s support if you need further assistance with adding a CNAME record.
You can proceed only after your CNAME record is reflected on the DNS server. However, a newly created CNAME record could take a while to reflect on the DNS server. This depends on your domain name provider’s TTL (Time to Live) settings. You can contact your domain name provider’s support if you need further assistance with adding a CNAME record.
Later, you can verify your domain ownership by going to the Domain Tab and click Verify Domain Now.
Step 3: Install the SSL certificate
Once your domain is verified, you need an SSL certificate to establish a secure, encrypted connection between your browser and our servers.
- SSL certificate is an automated and mandatory process from our side. As soon as the domain name is verified, we’ll start installing SSL certificate. This usually takes around 3-5 business days.
- The installation may take up to 3-5 business days and Bigin team will install it and take care of the process. You do not have to pay any fee for the SSL certificate.
ONE Click Domain Verification
We Support One-click verification for selected domain providers such as:
- GoDaddy
- Google Domain
- 31&1
Note:
After successfully mapping your domain, the URLs for all forms will be updated to reflect the new domain. To learn more about this, click here.
After successfully mapping your domain, the URLs for all forms will be updated to reflect the new domain. To learn more about this, click here.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
How to enable custom haptics?
To enable custom haptics 1. Open the Bigin app on your iPhone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . Under "General", you can find the title "Custom Haptics". 4. Enable custom haptics by tapping the toggle ...Email Deliverability
Email authentication is a standard technique to improve the deliverability of the emails you send from Bigin using your domain. You can use this process to increase the trustworthiness of the emails sent from your domain thereby lowering the chances ...Basic customization
With Bigin, you have the flexibility to customize your CRM according to your preferences. You can rename modules and fields, as well as create new fields to match your specific needs. This allows you to make Bigin feel like your own and tailor it to ...Manage List View
List view allows you to group records present in your Bigin account based on a specific criteria. Viewing all the records without any order will be hard for you to pull the required record immediately. For example, you may want to view the contacts ...Forms
Overview Forms are an effective business tool that help small businesses gather a wide variety of details from customers. By using the form builder in Bigin, small businesses can create customized forms for lead generation, customer support, ...
New to Zoho LandingPage?
Zoho LandingPage Resources