Delete your Bigin account

You can delete your Bigin account if you want to discontinue Bigin service. Deleting your Zoho Bigin account does not lock you out of all other Zoho services. After closing the Zoho Bigin account, you can still continue to access other Zoho services without hassles with the same email address.

Keep the following points in mind before opting to delete your Bigin account.

Export records

Export the records that you might need from your Bigin account as it is not possible to recover the records once you delete your Bigin account.

Remove telephony

Remove the subscription for the in-built telephony account.

Downgrade edition

If you have a paid edition, you must downgrade to the Free edition.

Remove users

Deactivate all users if there are multiple active users. You can delete a single user or personal account immediately, provided it is subscribed to the Free edition.

Delete Bigin Account

7 days after the deactivation of the last active user in the account or cancellation of subscription (downgrading from paid edition), the Delete Bigin account link will be available in the Company details page.

To delete your account

Go to Settings > Organization
Click the Delete Bigin account link.
Read the warning message and confirm the action.
You will be logged out of your account and a system generated email regarding the account closure will be sent to you.

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Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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