HIPAA Compliance with Bigin
HIPAA compliance in Bigin
In the Contacts module, there may be only a few fields that contain personal health details of a customer. For example, surgical history, symptoms, medication details, etc. marking these fields as PHI will help the system identify and restrict access to these fields through API and prevent the export of these field values. A total of 30 fields can be marked as PHI fields.
There are four options for restricting PHI from being accessed outside Bigin. Any of these options can be enabled depending on the org's requirements:
- Restrict data access through API
Other applications can connect with Bigin using API and data can be transferred. You can ensure that PHI of your customers is not shared in the process, by restricting transfer of personal health data to other applications via API. - Restrict data export
While exporting data from the Bigin account you may want to withhold PHI from being exported by enabling this option. - Restrict data transfer to Zoho Services
If the Bigin account is integrated with other Zoho applications like Desk, Campaigns, Books etc. the data will flow from Bigin to these applications. This option will prevent PHI from being transferred to other apps. - Restrict data transfer to third party Services
If your Bigin account is integrated with third party applications, there will be data flow from Bigin to these apps when the records are synced between Bigin and the third party services. This option will prevent PHI from being transferred to other apps.
To configure HIPAA compliance
- Go to Settings > Users and Controls > Compliance.
- Click the HIPAA Compliance tab.
- Enable the HIPAA Compliance button.
- In Personal Health Data Handling section, toggle any of the following options, as required:
- Restrict Data access through API
- Restrict Data in Export
- Restrict Data transfer to Zoho Services
- Restrict Data transfer to Third-party Services.
To mark fields that contain personal health data
- Go to Settings > Fields.
- In Contacts module, go to the desired field and click the Edit icon.
- Check the Contains Personal Health Data box.
Remember that this option will only appear if HIPAA compliance is enabled in your Bigin account.
Disabling HIPAA compliance
Viewing personal data of the records
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Still can't find what you're looking for?
Write to us: support@zohoforms.com
|
Quick Links |
Workflow Automation |
Data Collection |
|
|
||
|
Form Templates |
||
|
|
||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
Manage Compliance
Under compliance settings, you need to first switch on GDPR compliance settings if it applies to your business. Enable GDPR Compliance To enable GDPR compliance Click Setup > Users and Control > Compliance. In the Compliance page, toggle the button ...How to find Bigin's privacy policy?
To find Bigin's privacy policy 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is ...How to find Bigin's privacy policy?
To find Bigin's privacy policy 1. Open the Bigin app on your smartphone. 2. Tap the More icon at the bottom right of the screen. 3. Select Settings . 4. Switch to the Help & Support tab that is adjacent the title Settings. 5. Scroll and find Legal > ...How to find Bigin's privacy policy?
To find Bigin's privacy policy 1. Open the Bigin app on your iPad. 2. Tap on Settings at the bottom right of the screen. 3. Switch to the Help & Support tab that is adjacent the title Settings. 4. Scroll and find "Legal". 5. Tap on "Privacy Policy". ...How to find Bigin's Terms of Service?
To find Bigin's terms of service 1. Open the Bigin app on your Mac. 2. Click Bigin in the menu bar that runs along the top of the screen. 3. Select Preferences in the dropdown to open Settings in Bigin. 4. Switch to the Help & Support tab that is ...