FAQs on Billing and Payment | Online Help - Bigin by Zoho CRM

How can I add additional Bigin users to my subscription?

Only Express edition subscribers can add additional Bigin users.
To purchase user licenses
  1. Log in to Bigin.
  2. Go to your profile and click Upgrade.
  3. Click Upgrade in the Express Edition section of the Plan page.
  4. On the Add-on page:
    1. Select the Payment Period as either Yearly or Monthly.
    2. Enter the number of users.
    3. Choose add-ons like one-time data backup, additional file storage, or additional records (if required)
  5. Click Proceed.
  6. Enter your payment details and click Proceed to pay.

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                                                                                    • Related Articles

                                                                                    • Does Bigin charge me for inactive users?

                                                                                      Yes, Bigin charges you for the total number of user licenses that you purchase.If the user is deleted or deactivated, their user license is not cancelled automatically. After deleting or deactivating a user, you can go to the Subscriptions page to ...
                                                                                    • What types of payment do you accept?

                                                                                      We accept online payments via Visa, MasterCard, American Express, and PayPal (you must have an account with PayPal). For any queries related to online payments, please contact us at payments@zohocorp.com.We also accept offline payment by wire ...
                                                                                    • How much does Bigin cost?

                                                                                      The price varies depending on the edition that you subscribe to and the number of user licenses you purchase. Bigin offers two editions: Free and Express. You can see a detailed breakdown of our pricing here. You can choose either a monthly or annual ...
                                                                                    • How do I re-invite users?

                                                                                      You can re-invite a user if the user did not accept the invite request within 7 days of receiving it.  Log in to Bigin with Administrator privileges. Go to Setup and then Users and Control. You will be directed to the Users tab by default. You will ...
                                                                                    • How do I change my payment method from annual to monthly?

                                                                                      To change your payment method from annual to monthly, please send an email to payments@zohocorp.com. 
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