FAQs on Billing and Payment | Online Help - Bigin by Zoho CRM

How can I cancel my Bigin account subscription?

You can cancel your Bigin account subscription from Bigin itself. Once it is cancelled, you will be moved to the free edition and you still will be able to access your data and use the features that are available in the Free edition.


To cancel your Bigin account subscription

  1. Go to your profile and click Manage Subscription. 

  2. Click the Change Plan button.

  3. Select Free in the Confirm Order page.

  4. Click Proceed to downgrade and then click Move to Free edition.

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                                                                                    • Related Articles

                                                                                    • How to cancel the subscription?

                                                                                      To cancel the subscription Log in to your Bigin account with administrator privileges. Tap the more icon > tap Settings. Tap the Express plan, in the Subscription section. Tap Manage Subscription and tap Cancel subscription. After you cancel your ...
                                                                                    • How to cancel the subscription?

                                                                                      To cancel the subscription Log in to your Bigin account with administrator privileges. Tap the more icon > tap Settings. Tap the Express plan, in the Subscription section. Tap Manage Subscription and tap Cancel subscription. After you cancel your ...
                                                                                    • Delete your Bigin account

                                                                                      You can delete your Bigin account if you want to discontinue Bigin service. Deleting your Zoho Bigin account does not lock you out of all other Zoho services. After closing the Zoho Bigin account, you can still continue to access other Zoho services ...
                                                                                    • How much does Bigin cost?

                                                                                      The price varies depending on the edition that you subscribe to and the number of user licenses you purchase. Bigin offers two editions: Free and Express. You can see a detailed breakdown of our pricing here. You can choose either a monthly or annual ...
                                                                                    • Who is the Super Admin in Bigin?

                                                                                      The Super Admin is the master administrator for a Bigin organization. Any user with the administrator profile in the Bigin account can be set as the Super Admin. Some important points to know about the Super Admin are: All the communications related ...
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