How do I configure IMAP in Bigin?
While Bigin allows you to send emails even if you haven't configured your email account, you will not be able to view incoming or sent emails without configuring your email account in Bigin. If you configure your IMAP account, you can send emails, view incoming emails, and have them associated with the relevant record in Bigin, without switching between multiple tabs. The main advantage of configuring IMAP is that you can sync your emails across various devices.
To configure an IMAP account
- Go to Settings and then Email.
- Choose from the most popular email services.
- Enter your Username, Email Address, and Password and click Continue.
- The server details are filled in for you automatically. If you are configuring IMAP for 'Other mail' you must enter the server details manually.
- Choose the appropriate Email Sharing Permission.
Private: The conversation with your customer will only be visible to you.
Public: Anyone in your organization can view the conversation. - Click Save.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
iPhone - Manage emails
Email is a popular mode of communication preferred by most businesses. With the help of the 'Emails' tab in the record details page, sales reps no longer have to switch between their Bigin app and email app to check emails from their customers. They ...iPad - Manage emails
Email is a popular method of communication for most businesses. Thanks to the new Related Email tab in the record details page, sales reps no longer have to switch between Bigin and their email app to check emails from their customers. They can send ...Where can I view the incoming emails in the record details page?
You must have an IMAP email account configured in Bigin to view incoming emails. To configure an IMAP account Go to Settings and then Email. Choose from the most popular email services. Enter your Username, Email Address, and Password and click ...How can I view incoming emails in Bigin?
To view incoming emails in Bigin, you must first configure your email account. Once your email account is configured, you can view incoming emails, sent emails right from the record details page. Go to Settings > Email. Choose one from the popular ...Forwarding your incoming emails to Bigin
With the help of Email-in topping, you can convert your sales, support emails etc as a new record in Bigin's pipeline. All email aliases created via Email-in will contain the domain bigin.com. (Example: sales@zylker.bigin.com) However, if you already ...
New to Zoho LandingPage?
Zoho LandingPage Resources