FAQs on User Management | Online Help - Bigin by Zoho CRM

How can I deactivate a user?

Employees in an organization may take long leaves of absence like sabbaticals or parental leave. In these cases, an administrator can deactivate those users and transfer ownership of their records to another Bigin user. Once the user resumes work, the admin can reactivate the user.

The deactivated user will not be able to access the org account and any access to Bigin using the deactivated email is prevented.

 

To deactivate a User

1. Log in to Bigin with administrator privileges.
   
2. Go to Setup and then Users and Control.
   You will be directed to the Users tab by default.
3. Select Active Users from the dropdown list.
   
4. Choose the user you would like to deactivate.
   
5. Click the Deactivate button.
   
6. Confirm your deactivation in the pop-up window.
   
   

Note:

You cannot deactivate the user who is assigned as the Super Admin.

If you wish to deactivate the user who is the Super Admin, that user will need to transfer the Super Admin status to another user, and then they can be deactivated. Read more here.