FAQs on User Management | Online Help - Bigin by Zoho CRM

How do I delete a user?

Only the Super Admin can delete a user account in Bigin. Once a user is deleted:
  1. Any integrations configured by that user will no longer be available.
  2. The records that belong to the deleted user will still be intact. We recommend you transfer the records belonging to a user to another user before deleting that user.
  3. A deleted user cannot be reactivated. Adding a deleted user back in your Bigin account will be considered as adding a new user.
  4. If the user uses other Zoho services, deleting them from the Bigin account will not affect their access to other Zoho services.
  5. If the user is deleted or deactivated, their user license is still paid for and is not cancelled. After deleting a user, you can go to the Subscriptions page to decrease the number of user license add-ons for your Bigin organization. 
To delete a user
  1. Log in to Bigin with administrator privileges.
  2. Go to Setup and then Users and Control.
    You will be directed to the Users tab by default.
  3. Choose the user you would like to delete from Bigin.
  4. Click the Delete button.

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