FAQs on User Management | Online Help - Bigin by Zoho CRM

Who is the Super Admin in Bigin?

The Super Admin is the master administrator for a Bigin organization. Any user with the administrator profile in the Bigin account can be set as the Super Admin. Some important points to know about the Super Admin are:
  1. All the communications related to a Bigin account's subscription will be sent to the Super Admin.
  2. Only the Super Admin can delete a Bigin organization.
  3. Only the Super Admin can delete a Bigin user. Other Administrators can only deactivate Bigin users.
  4. If you need to delete a user who is set as the Super Admin then you must first set another user with the Administrator profile as the Super Admin. Only the Super Admin can do this. Then, ask the new Super Admin to delete or deactivate the user.


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                                                                                                                                  • Related Articles

                                                                                                                                  • How do I delete a user?

                                                                                                                                    Only the Super Admin can delete a user account in Bigin. Once a user is deleted: Any integrations configured by that user will no longer be available. The records that belong to the deleted user will still be intact. We recommend you transfer the ...
                                                                                                                                  • How can I deactivate a user?

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                                                                                                                                    The Super Admin status can only be transferred to another Administrator user by the Super Admin. To transfer the status Log in to Bigin with Super Admin privileges. Go to Settings and then Organization. Click Edit Organization. In the Super Admin ...
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