Creating Tasks

Creating Tasks

Bigin allows you to carry out actions such as events, tasks or calls with your customers.
 
Ideally, a salesperson has to manually keep tabs on the pending follow-ups or product demos that he has with his customers. With no actual means to remind him before the due date, chances of missing them is high. 
 
Activities module in Bigin allows you to add your events, tasks or calls that you have with your customers. You can also choose to be reminded of your activity so that you don't miss them anymore. Further, you can create a custom view of how you would like to view the activities in your Bigin account.

Creating Tasks

Task is a specified piece of work that has to be carried out in the given time frame. You can repeat the task that you have created and also setup a reminder. 
 
There are three ways of creating a task.
  1. From the activities module.
  2. From the record details page 
  3. From contacts or companies list view
To create a task from the activities module
  1. Go to the Activities module.
  2. Click + Task.
  3. In the Create task window, do the following:
    • Choose the Owner from the drop-down list.
    • Enter the Task Name.
    • Specify the Due Date.

  4. To repeat the task, do the following:
    1. Select the Repeat checkbox.
    2. Choose Every Day, Every WeekEvery Month or Every Year from the drop-down list.
    3. Specify the date till which the task should be repeated.

  5. To add a reminder, do the following:
    1. Select the Reminder checkbox.
    2. Choose on due date, a day before due date, 2 days before due date from the drop-down list.
    3. Specify the time when you would like to be reminded.

  6. Select the contacts/companies/pipeline records with which the task is related to.
  7. If the task if of high priority, select the Mark as High Priority checkbox. 
  8. When you are adding a completed task, you can enable the Mark as Completed textbox.
  9. Click Save.

Note
  1. Reminder is not applicable for a completed task.
To create a task from the record details page
  1. Go to Contacts or Companies module.
  2. Select the record for whom you would like to add a task.
  3. In the record details page, click on the Activities tab.
    A list of activities related to the record will be displayed.
  4. Click + Task.

  5. Enter the task details and click Save.
  6. Click Save & New, to save the task and create a new one.
To create a task from Module list view
  1. Go to the Contacts or Companies module.
  2. Click on the M ore button against the record and click Create a task.


  3. Enter the task details and click Save.
  4. Click Save & New to save the task and create a new one.

Mark task as completed

Once the specified task is carried out, you can mark it as completed. 
To mark a task as completed
  1. Go to the Activities module.
  2. Select the task that you want to mark as completed.
  3. Click Mark as completed.


To mark a task as completed from the Record Details page
  1. Go to the Contacts or Companies module.
  2. Select a record.
  3. Click the Activities tab.
  4. Hover over the task and click More > Mark as completed.

More actions 

Edit a task

You can edit the task from the task details page, from the task list view or from the record details page.
To edit a record from task list view
  1. In the Activities module hover over the Task that you would like to edit and click the Edit button.

  2. Make the necessary changes and click Save.
To edit the task from the details page
  1. Go to the Activities module.
  2. Select the Task that you would like to edit.
  3. In the task details page, click the Edit button.

  4. Make necessary changes and click Save.
To edit the task from Record details page
  1. Go to the Contacts or Companies module.
  2. Select the Record whose task you would like to edit.
  3. Select the Activities tab. 
  4. Hover over the task you would like to edit and click  MoreEdit.


  5. Make the necessary changes and click Save.

Cloning a task

If you are creating a task, that is very much similar to an existing task, you can clone them.
To clone a task
  1. Go to the Activities module.
  2. Select the Task that you would like to clone.
  3. Click More > Clone.

  4. In the Create Task window, make changes and click Save.

Deleting Tasks

You can delete the tasks that you have created in the following ways.
  1. From the Activities module.
  2. From the Task details page
  3. From the Record details page.
To delete Task from the Activities module
  1. Go to the Activities module.
  2. Hover over the task that you want to delete, click More > Delete.

  3. If you want to delete multiple tasks, select those tasks > More > Delete.

  4. The deleted tasks will be moved to the Recycle Bin. You can restore them or completely delete them from Bigin.
To delete a task from Record details page
  1. Go to the Contacts or Companies Module.
  2. Select the Record.
  3. Click on the Activities tab.
  4. Hover over the task that you would like to delete, click MoreDelete.



    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • How to import Tasks into Bigin?

                                                                                                    Tasks are always associated with a contact, company, or deal. So the tasks that you import must be associated with records in one or more of these parent modules (Contacts, Companies, and Deals). Before importing, ensure the import file contains ...
                                                                                                  • How to view tasks in the Activities module?

                                                                                                    To view tasks 1. Open the Bigin app on your Mac. 2. Navigate to the Activities module. 3. Switch to the Tasks tab. You can find all your tasks listed here. Note: To display specific task records, click the List View Dropdownat the top left of the ...
                                                                                                  • How to view tasks in the Activities module?

                                                                                                    To view tasks 1. Open the Bigin app on your iPad. 2. Navigate to the Activities module. 3. Switch to the Tasks tab. You can find all your tasks listed on the left side of the screen. Note: To display specific task records, tap the List View ...
                                                                                                  • How to view tasks in the Activities module?

                                                                                                    To view tasks 1. Open the Bigin app on your iPhone. 2. Navigate to the Activities module. You can find all your tasks listed here. Note: To display specific task records, tap the List View Dropdownat the top left of the screen and select a criteria.
                                                                                                  • iPhone - Associate tasks, events and more with records

                                                                                                    For each record in your Bigin native app, you can create tasks, call, events, deals, and also associate notes and files. The items that you can associate depends on the module selected. For example, in the Products module, you can associate only ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources