Bulk Actions | Online Help - Bigin by Zoho CRM

Bulk actions in a module

You can perform the following bulk actions on the records in a module:
  • Send Email
  • Add Tags
  • Remove Tags
  • Update Field
  • Change Owner
  • Delete 
  • Export

Send Email

You can send bulk emails to the contacts in your Bigin account. 
The recipient of the bulk email cannot view other recipient's email address.
To send an email to a group of records
  1. Go to the Contacts module.
  2. Select the view from which you would like to select the records.
  3. Select the records to whom you would like to send an email by enabling the checkbox.
  4. Click Send Email.
  5. Compose your message/Choose a template and click Send.

Add Tags

You can choose to add Tags to a set of records in your Bigin account. If a record has an existing tag, you can choose to overwrite the existing tag with the new one.

To add tags
  1. Select the records to which you would like to add Tags.
  2. Click More > Add Tags.
  3. In the Add Tags popup, enter the tags that you would like to add to the selected records.
  4. Enable the checkbox to overwrite existing tags with the new tags that you have entered.

Remove Tags

You can choose to remove the tags that were added to the records in a module.
 
To remove tags
  1. Select the records to which you would like to remove tags.
  2. Click More > Remove Tags.
  3. Select the tags that you would like to remove and click Remove.

Update Field

You can choose to update the data present in a field for multiple records in one go. 
 
To update field
  1. Select the records whose chosen field you would like to update.
  2. Click More > Update Field.
  3. Select a field from the drop-down list.
  4. Enter the new field entry and click Save.

Change Owner

Every record in the contacts module will have an owner associated with them. You can choose to change the owner for a bunch of records in a single go. If you have open activities to these records, you can choose to move them as well, while changing the owner. 
 
To change owner
  1. Select the records whose owner you would like to change.
  2. Click More > Change Owner.
  3. Select the Owner from the Change Owner drop-down list.
  4. Enable the checkbox to assign open activities to the new owner.

Delete Records

This allows you to delete more than one record at a time.

To delete records
  1. Select the records that you would like to delete.
  2. Click More > Delete.
  3. Click Move to Recycle Bin in the popup.

Export

At times you may want to get a copy of selected records in your Bigin account. When that is the case, simply select the records, click  More >  Export.






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