Manage assigned users - Zoho Bookings Help

Manage assigned users

AlertThis page is applicable for Bookings 2.0 version only. To view the equivalent Bookings 1.0 version, please check this page.
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Assigned users allow multiple users to be associated with a single event type. When a customer books an appointment, the appointment is automatically assigned to an available user. This helps distribute appointments across team members and reduces the need for manual scheduling.

1. Manage assigned users  

You can use assigned users when multiple team members offer the same service, consultation, support session, or appointment type and any of them can handle the booking. Under the Assigned Users settings, you can view the users associated with the event type and assign or unassign users as needed. For example, a fitness center can assign multiple users to a consultation event type, so appointments are automatically distributed among the team.

Who can access this feature?

Available on

All plans

Super admin and admins

Can manage assigned users for all workspaces

Workspace admins 

Can manage them in their assigned workspaces

Manager and staff

Can only view those users


2. Steps to manage assigned users

  1. Go to the required workspace and click Event Types on the left side pane. The event types added under the selected workspace will be listed.

  2. Select the required event type and click the Assigned Users tab on the left side pane. Here, you can view the list of users assigned for the event type. 

  • To unassign a user, hover over the required user and click the Remove icon . 
  • You can search through the assigned users list by entering the required user's name in the Search bar.
  • Click the +Assign Users button on the right side to assign other users. In the slider that opens at the right, select the checkbox of users to assign to the event type and click Assign. 


Points to note
  • If there is no user assigned to an event type, it will not be available to customers for booking. 


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