Basic Information | Help - Zoho Bookings

Basic Information

Super admins and Admins can view and edit this information. Managers can only view this information. Staff will not have access to this information.

The Basic Information tab contains fundamental information about your business. 

To access this section
  1. Click the Manage Business icon  in the top-right corner, then click General.

      2. Click Basic Information on the left panel. 

Following are the various fields containing the corresponding information.

Name of your Business – The business name you specify here is reflected in various places, such as the booking page and the customer portal. To edit this value, click the edit icon.

Email – This is the default email address (Super Admin's email address) that will be used as the sender for all notification emails sent from your Zoho Bookings account. This can be customized to be a business email address other than the Super Admin's email address. 
Note: Only users who have a Premium plan with Zoho Bookings can add a Business email address.

To add a business email address
  1. Click Add Email.

  2. Enter the business email address from which you want email notifications to be sent and click Add.

  3. Enter the 6-digit verification code that is sent to the required email address and click Verify.

  4. The verified email is added as a business email and will now be used in place of Super Admin email address for email communications.

Contact Number - This refers to the official contact number for your business. The contact number is displayed in the booking page and customers can call you on the number specified here for appointment booking, rescheduling, or cancellation.

Time Zone - The time zone specified here applies to your business timings. Zoho Bookings automatically converts the time zone for customers who book appointments in a different time zone.
Time Zone is selected while setting up the account, and can be changed only by the Zoho Bookings team on request.

Currency - The currency in which your services are charged. Currency conversions are handled by payment gateways by default.
Currency is selected while setting up the account, and can be changed only by the Zoho Bookings team on request.

Start of the Week - Value specified here will be considered as the first day of the week. For example, If you select "Monday", Zoho Bookings will display Monday in the first column in the calendar view.

Time Format - Selected time format will be applied to all time values in Zoho Bookings. For example, when a customer is booking an appointment, all time slots will appear in the format selected here.
Time Format is set to the 12-hour format by default. Users can change this format at any point of time.

Zoho Bookings Branding - This button decides whether the branding text – "Powered by Zoho Bookings" on the booking page needs to be retained or removed.
Zoho Bookings Branding button is Enabled by default which would display the Zoho branding text on the booking pages.

The Zoho Bookings branding text appears at the footer of the booking page when the toggle button is enabled.

To remove branding text from the bookings page, this button should be disabled. 

Once the toggle button is disabled, the branding text is removed.

Note: The ability to remove branding from Booking Pages will be governed by the subscription plan users have with Zoho Bookings.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • Workspace Basic Information

                                                                                            Super Admins and Admins can view and edit this information. Managers can only view this information. Staff will not have access to this information. This section contains basic details about your workspace: Name of the Workspace Email Status ...
                                                                                          • Staff Information

                                                                                            Super admins and admins can view and edit this information. Managers can only view this information. Staff can access their information under My Profile > General Information. Staff information can be viewed and updated from the Staff section. To ...
                                                                                          • HIPAA Support

                                                                                            Super admins and admins can enable/disable HIPAA Support. Managers and admins can mark registration form fields as ePHI/PII. Staff will not have access to this information. The Health Insurance Portability and Accountability Act (including the ...
                                                                                          • 2Checkout Payment Integration

                                                                                            Super Admins and Admins can enable payments via 2checkout. Managers & Staff will not have access to this information. Zoho Bookings facilitates service enablers or service providers to collect payments through 2checkout. Info: This integration ...
                                                                                          • Staff Booking Page Settings

                                                                                            Super admins and admins can view and edit this information. Managers can only view this information. Staff can customize their booking page under My Profile> Booking page Settings. An admin can customize a staff's booking page by: Choosing themes and ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources