Custom Domain | Help - Zoho Bookings

Custom Domain

Super admins and admins can view and edit this information. Managers can only view this information. Staff will not have access to this information.


If you already own a domain for your business, you can attach the booking page to your domain. For example, if you own a domain called "mydomain.com," then you can specify a subdomain and have a booking page URL in the format <subdomain>.mydomain.com.

 

Scenario:
            Kevin runs a business called Zylker Consultations, his website's domain name is zylkerconsultations.com. He needs the bookings page to be added to his website so that the customer get better branding feel. With custom domain mapping, he can host his bookings in bookings.zylkerconsultations and his customers can make bookings in bookings.zylkerconsultations.com.    

To set up a custom domain

  1. Click the Settings icon and choose General.

  2. Click Booking page URL from the sidebar.

  3. Enter the preferred URL (your domain name along with a preferred subdomain, e.g., bookings.zylkerconsultations.com. Here bookings is the subdomain and zylkerconsultations is the domain.) in the Custom Domain textbox and click Launch. By doing this, you are creating a subdomain in your already existing domain.

 

 

Once you click Launch, the below steps will be shown.

Step 1: Add a CNAME in your DNS manager.

Step 2: Add CName/TXT/File in your DNS manager.

 

 

Step 1: Add a CNAME record

  1. Log in to your DNS manager account.

  2. Open the Domain Management Page where you update the DNS Records. Based on your provider, it may be called DNS Manager, DNS Control Panel, or Advanced DNS editor.

  3. Add a CNAME record with the following details in your DNS manager. Refer to your domain provider’s help guide for more assistance.

 

 

Field Name

Value

1

Name/Host/Alias/CNAME

The name you chose for your booking page link. For example, if your domain name is zylkerconsultations.com, and you want the booking page to be anytext.zylkerconsultations.com, then your Name/Host/Alias/CNAME should be anytext.

2

Value/Points To/Destination/CNAME

Copy and paste the value generated in your account. (In the above screenshot, it is bookings.cs.zohohost.com)

3

TTL (Optional)

If TTL (Time to Live) is editable, reduce it to 300 seconds or the minimum possible value.

4

Status

Choose DNS only. This option is available only in a few DNS managers. 

  

Once a CNAME record is added, you can use any one of the three options in Step 2.

 

Step 2: Choose any ONE of the three options below.

a. Add CNAME

Add a CNAME record with the following details in your DNS manager


 

Field Name

Value

1

Name/Host/Alias/CNAME

The seven digit verification code generated in your Zoho Bookings account. (In the screenshot below, it's fr1y5lt.)

2

Value/Points To/Destination/CNAME

Copy and paste the value generated in your account. (In the below screenshot, it is bookings.cs.zohohost.com)


3

TTL (Optional)

If TTL (Time to Live) is editable, reduce it to 300 seconds or the minimum possible value.

4

Status

Choose DNS only. This option is available only in a few DNS managers. 


 


 

b. Add TXT

Create a TXT record with the below details in your DNS manager


 

Field Name

Value

1

Name/Host/Alias/TXT

The code generated in your Zoho Bookings account. (In the screenshot below, it's @.)

2

Value/Points To/Destination/CNAME

Copy and paste the value generated in your account. (In the screenshot below, it's fr1y5lt.bookings.cs.zohohost.com.)

3

TTL (Optional)

If TTL (Time to Live) is editable, reduce it to 300 seconds or the minimum possible value.

4

Status

Choose DNS only. This option is available only in a few DNS managers. 

 

 

 

c. Add File

 

 Note: You can use this method only if you have permission to upload files directly to your website folder.  

  1. Click the Add File option under Step 2.

  2. Click the verifydomain.html link to download the HTML verification file. This file contains a unique string of numbers and varies for each domain.

  3. Log in to the account with your website hosting provider.

  4. Create a folder in root called zcp.

  5. Upload the file to http://****.****.com/zcp/verifydomain.html

  6. Visit http://****.****.com/zcp/verifydomain.html on your browser, and you should be able to see the code.

 

 

 

After completing Steps 1 and 2, click Verify Now at the top of the same page. A support request will be submitted automatically. Our team will check the mappings and install the SSL certificate. You will receive an email after the installation, and you'll be able to use your custom domain link.

 

You can contact your domain name provider's support if you need further assistance. You can also send an email to support@zohobookings.com, and we’ll try our best to identify your domain provider’s process. 


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