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Welcome to Zoho Cares

Bienvenido a Soporte de Zoho

Search our knowledge base, ask the community or submit a request.

My Profile

Select My Profile from the menu bar to view your details and perform the following actions.




For Staff


General Information

  • Super admins can edit all fields except Email Address, Role, and Status. Managers and staff are restricted from editing the Date of Birth field as well.

  • Click the profile picture to change it. Upload your picture and adjust it by zooming the mouse in and out. 
    Note: Image should be less than 5 MB with height and width of 60px by 60px.  

  • Use the Primary Workspace dropdown option to select a primary workspace. Note that your booking page use the language set in the primary workplace (e.g., if French is chosen as the primary workspace's language under Policies and Preferences, then your booking page will be in French).

  • Role and Designation are different. Role pertains to the different Booking access permissions, while Designation pertains to the user's official title at the organization.

  • The Status field allows admins to mark users as active or inactive.

  • Next to Additional information, users can add a personal description. This will be displayed on the booking page.

View Org Details

To view your current organization details:
  1. Click the profile picture in the top right corner.

  2. Click View Org Details.




  • You can view your current organization details, status (active/inactive), and invitations from other orgs (if any) on this page.

  • If you've been marked inactive, you can contact your admin and ask them to change your status to active.

  • If you've received invitations from other orgs, please be informed that you can be part of only one organization at a time. Contact the admin if you want to leave the current org and then join the new one.

  • Create your own org: This creates a new organization in which you will be the super admin.

     


See Next

Helpful?1620
Updated: 8 months ago
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3 comments

This guide appears to be out of date.

Customer Suport is also sending out bad guidance based  on this out of date guide. (preventing people from getting support)

Enable Access is no longer visible from clicking the profile image....

as of february 2024, 

Click 'Help' lower right hand corner > Click 'Edit Access' tab > Click Enable Access

alternate method to enable access.jpg
alternate method to enable access.jpg126 KB
  • 11 months ago

how do i change the email on zoho bookings for the super admin?

@GORM

To change the super admin email, please access accounts.zoho.com and add the required email under My Email Addresses section. Once verified, hover over the new email and click Set as Primary address. Your super admin email will be changed in Zoho Bookings and as well as in all other Zoho apps. 

Thanks 
The Zoho Bookings Team