Difference between Admin, Manager, and Staff | Help - Zoho Bookings

Difference between Admin, Manager, and Staff

Bookings offer three user roles: Admins, Managers, and Staff.
  1. Admins have complete authority over the business details, bookings, and integrations. They can access all elements under "Settings" and edit the information.

  2. Managers can access business information and add and reschedule bookings for all staff members.

  3. Staff can add and reschedule their own bookings.

Permission levels for various features

Feature

Admin

Manager

Staff

Calendar

Can view calendars based on all entities

Can view calendars based on all entities

Can view calendar based only on their bookings

Reports

Can create

Can create

Cannot create nor access

My Profile - General Information

Can edit everything except Email Address, Role, and Status

Can edit everything except Email Address, Role, DOB, and Status

Can edit everything except Email Address, Role, and Status

My Profile - 

Working Hours

Can customize their working hours


  1. Cannot customize their working hours
  • Can edit their Special Working Hours and Unavailability.

  • Can edit availability of resources.


  1. Cannot customize their working hours.

  2. Can edit their Special Working Hours and Unavailability.

  3. Can edit availability of assigned resources.

My Profile - 

Staff Booking URL

Can customize their "Staff booking URL"

Cannot customize their "Staff booking URL"

Cannot customize their "Staff booking URL"

Manage Business - Basic Setup

Read and Write

Read Only

No access

Manage Business - Integration

Read and Write

No Access

No Access

Quick Add

All entities

Appointments, Break and Block Time, Special Working Hours, and Customers

Appointments, Break and Block Time, Special Working Hours, and Customers


More about the roles: 
Admins cannot edit Super admin's working hours. Only Super admins will be able to edit their own availability (working hours, special working hours, time off). 

Note: The number of staff that can be added is governed by the subscription plan that users hold with Zoho Bookings.

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