Difference between Admin, Manager, and Staff | Help - Zoho Bookings

Difference between Admin, Manager, and Staff

Bookings offer three user roles: Admins, Managers, and Staff.
  1. Admins have complete authority over the business details, bookings, and integrations. They can access all elements under "Settings" and edit the information.

  2. Managers can access business information and add and reschedule bookings for all staff members.

  3. Staff can add and reschedule their own bookings.

Permission levels for various features

Feature

Admin

Manager

Staff

Calendar

Can view calendars based on all entities

Can view calendars based on all entities

Can view calendar based only on their bookings

Reports

Can create

Can create

Cannot create nor access

My Profile - General Information

Can edit everything except Email Address, Role, and Status

Can edit everything except Email Address, Role, DOB, and Status

Can edit everything except Email Address, Role, and Status

My Profile - 

Working Hours

Can customize their working hours


  1. Cannot customize their working hours
  • Can edit their Special Working Hours and Unavailability.

  • Can edit availability of resources.


  1. Cannot customize their working hours.

  2. Can edit their Special Working Hours and Unavailability.

  3. Can edit availability of assigned resources.

My Profile - 

Staff Booking URL

Can customize their "Staff booking URL"

Cannot customize their "Staff booking URL"

Cannot customize their "Staff booking URL"

Manage Business - Basic Setup

Read and Write

Read Only

No access

Manage Business - Integration

Read and Write

No Access

No Access

Quick Add

All entities

Appointments, Break and Block Time, Special Working Hours, and Customers

Appointments, Break and Block Time, Special Working Hours, and Customers


More about the roles: 
  1. Admins cannot edit Super admin's working hours. Only Super admins will be able to edit their own availability (working hours, special working hours, time off). 
  2. Staff can customize their own working hours if the admin has granted them edit permissions under Roles and Permissions
Note: The number of staff that can be added is governed by the subscription plan that users hold with Zoho Bookings.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Staff Information

                                                                                                                Super admins and admins can view and edit this information. Managers can only view this information. Staff can access their information under My Profile > General Information. Staff information can be viewed and updated from the Staff section. To ...
                                                                                                              • Add Staff

                                                                                                                Super admins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. Staff members are your employees who will offer direct services to your customers.   Adding ...
                                                                                                              • Staff Booking Page Settings

                                                                                                                Super admins and admins can view and edit this information. Managers can only view this information. Staff can customize their booking page under My Profile> Booking page Settings. An admin can customize a staff's booking page by: Choosing themes and ...
                                                                                                              • Staff Working Hours

                                                                                                                Bookings check the availability from the listed working hours and displays the slots in the booking page. By default, a staff member's working hours will be the same as the business hours. An admin can customize working hours, add additional ...
                                                                                                              • Notifications and reminders for customers and staff

                                                                                                                Superadmins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. Send automated email and SMS notifications to customers and relevant staff when an appointment ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources