Super admin's email address – This is the default email address associated with your Zoho Bookings account.
Allocated staff's email address – This is the email address associated of the Staff allocated to the appointment.
Workspace email address – This is the email address associated with a particular workspace.
Business email address – This is the email address that is used in place of the Super Admin's email address.
- For upcoming appointments, specify a number, then select an option from the drop-down. For example, Before: "1 Day", or "3 hours", or "30 minutes". Please note that the reminder checkbox has to be checked for it to be enabled.
Variable Name | Variable Value | Description |
Business |
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Business Name | %businessname% | Name of the business |
Business Contact Number | %businesscontactnumber% | The contact number for your business |
Staff |
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Staff Name | %staffname% | Name of the Staff who is associated to the selected booking |
Staff Email | %staffemail% | Email address of the Staff who is associated with the selected booking |
Staff Contact Number | %staffcontactnumber% | Contact number of the staff member who is associated to the selected booking |
Staff Time zone | %stafftimezone% | The time zone of the staff who is associated with the selected booking |
Co-Hosts | %cohosts% | List of staff email addresses in a collective booking |
Workspace |
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Workspace Booking URL | %workspacebookingurl% | Link to the workspace booking page |
Service |
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Service Name | %servicename% | Name of the selected service |
Service Booking URL | %servicebookingurl% | Link to the service booking page |
Service Description | %service_description% | Description of the selected service |
Appointment |
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Appointment Id | %appointmentid% | Unique ID of the appointment |
Appointment Time | %appointmenttime% | The appointment start and end time |
Appointment From Date | %appointmentfromdate% | Date on which the appointment starts |
Appointment From Time | %appointmentfromtime% | Time at which the appointment starts |
Appointment To Date | %appointmenttodate% | Date on which the appointment ends |
Appointment To Time | %appointmenttotime% | Time at which the appointment ends |
Booking Id | %invoiceid% | Unique ID of the booking |
Booking Summary URL | %invoicesummaryurl% | Link to the Booking summary |
Booking Timezone | %customer_booking_timezone% | Timezone in which the booking has been made |
Booking Start Time | %customer_booking_start_time% | Time when the booking starts |
Appointment Reschedule Url | %reschedule:resheduleurl% | Link using which the appointment can be rescheduled |
Appointment Cancel Url | %cancel:cancelurl% | Link using which the appointment can be canceled |
Booknow Link | %booknowlink% | Link using which a new appointment can be booked for the concerning event |
Notes | %notes% | Notes from Appointment Summary |
Customer |
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Customer Name | %customername% | Name of the customer |
Customer First Name | %customer_first_name% | First name of the customer |
Customer Last Name | %customer_last_name% | Last name of the customer |
Customer Email | %customeremail% | Email of the customer |
Customer Contact Number | %customercontactnumber% | Contact number of the customer |
Custom Field |
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<Custom_Field_Name> | %customer_<Custom_Field_Name>% | Value of the custom field in Booking Form |
Video Conferencing |
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Meeting Info | %meetinginfo% | Start link, join link and key for the Online Meeting |
Meeting Key | %meeting_key% | Key for the online Meeting |
Meeting Join Link | %meeting_joinlink% | Link for participants to join Online Meeting |
Meeting Start Link | %meeting_startlink% | Link for presenters to start Online Meeting |
Zoho Assist |
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Assist Info | %assistinfo% | Assist link for the remote support session. Returns start and join link for the staff. Join link for the customers. |
Calendar Buttons |
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Add to Google Calendar |
| Button to add appointment to a Google Calendar |
Add to Outlook |
| Button to add appointment to an Outlook Calendar |
Add to Zoho Calendar |
| Button to add appointment to a Zoho Calendar |
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Quick Links |
Workflow Automation |
Data Collection |
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