Setting up DKIM and SPF TXT records for your domain
Note: Only domain owners can add DKIM and SPF records for the domain. To configure DKIM and SPF records for your domain, please reach out to support@zohobookings.com.
Setting up DKIM TXT records
What is DKIM?
Steps to add DKIM TXT record in DNS Manager
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Login to your Domain's DNS Manager.
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Choose options to add a TXT record for DKIM (navigation and options will vary for different providers).
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Paste the DKIM record (received from the Zoho Bookings team) as the value for the TXT record.
The below image is from Wix's DNS manager which adds DKIM records for the zylker.com domain.
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Save configuration.
Setting up SPF TXT Records
What is SPF?
Steps to add SPF TXT record in DNS Manager
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Login to your Domain's DNS Manager.
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Choose options to add a TXT record for SPF (navigations and options will vary for different providers).
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Paste the SPF record (received from the Zoho Bookings team) as the value for the TXT record.
The below image is from Wix's DNS manager which adds SPF records for the zylker.com domain.
If the value is already there, edit the existing entry and add an additional value.
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Save configuration.
Note : 1. The DKIM and SPF records generated for each Data Center (AU, IN, COM, CN, EU, US) will be different. Please reach out to support@zohobookings.com for assistance.
2. It takes between 12-48 hours for the DNS changes to take effect (for both DKIM and SPF). Longer the TTL, longer the verification time.
3. Make sure TXT records do not contain errors. This would fail the verification process.
4. Make sure to have a single SPF record for one domain. Multiple SPF records for a single domain are considered invalid.
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