Manage Status | Online Help | Zoho BugTracker

Manage Status

Add Status To Feed  

Quickly share an update or information using Status. Type @ to view user pick-list. The selected user will be mentioned in the status and receive a notification. Type# and the first few characters of the task or issue name. The pick-list will display issues and tasks matching the characters. Selecting them will tag the task or issue on the status.
Status is visible to both organization and client users. If a specific project is selected, only users who are a part of the project can view the status. If the status is posted to All Projects, it can be viewed by all the users in the portal (including client users working on various projects).

Benefits

  1. Communicate with all org users or specific project users
  2. Update users with important information
  3. Mention users in the status
  4. Mention tasks and issues to help users understand the context

Push Status to Feed

  1. Type in your Status. To mention or tag someone in the status, prefix the ‘@‘ symbol before their name. To tag tasks and bugs, prefix ‘#’ to the task name and issue name.
  2. Select the project in which the status has to be posted. The status will be visible to portal and client users who are part of the project.
    If you select All Projects, the status will be visible to everyone in the portal including client users working on different project.
  3. Click Submit.

Update Status of Work Items  

In the feed section, you can modify a work item's status according to its context. i.e, When a task is updated, you can complete it from the feed itself; when a task is already completed, you can reopen it from the feed itself.
Monica updates the status of a task at 7:32 pm by clicking  and selecting the appropriate status .
 

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