What are business rules?

What are business rules?

Business rules are automation tools that can help update bug fields, update Desk ticket fields, call webhooks, or call custom functions when a certain event takes place and certain criteria is matched. Business rules are triggered based on the order they are saved in.


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                                                                                                        • Related Articles

                                                                                                        • Business Rules for Bugs

                                                                                                          Business Rules allows you to organize the bugs more efficiently by setting criteria that match your project requirement. Business Rules are applied to bugs based on the rule list order, when there are multiple business rules. You can add, edit and ...
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                                                                                                        • Assign Bugs to a Team

                                                                                                          Zoho BugTracker allows you to assign teams to the bugs in your project. The Associated Team field helps you to bring together bugs in your project with your teams so that you can resolve the bugs more effectively. Benefits Track work items against ...
                                                                                                        • Zoho Desk Integration

                                                                                                          Zoho Desk integration with Zoho BugTracker allows you to submit tickets as bugs from Zoho Desk. Prerequisite: Subscribe to the Premium plan of Zoho BugTracker and a paid plan of Zoho Desk. Activate Zoho BugTracker integration under Setup > ...
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