What are business rules?

What are business rules?

Business rules are automation tools that can help update bug fields, update Desk ticket fields, call webhooks, or call custom functions when a certain event takes place and certain criteria is matched. Business rules are triggered based on the order they are saved in.


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                                                                                                              • Related Articles

                                                                                                              • Business Rules for Bugs

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                                                                                                              • Zoho Desk Integration

                                                                                                                Zoho Desk integration with Zoho BugTracker allows you to submit tickets as bugs from Zoho Desk. Prerequisite: Subscribe to the Premium plan of Zoho BugTracker and a paid plan of Zoho Desk. Activate Zoho BugTracker integration under Setup > ...
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