What are business rules?

Business rules are automation tools that can help update bug fields, update Desk ticket fields, call webhooks, or call custom functions when a certain event takes place and certain criteria is matched. Business rules are triggered based on the order they are saved in.

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Business Rules for Bugs
Business Rules allows you to organize the bugs more efficiently by setting criteria that match your project requirement. Business Rules are applied to bugs based on the rule list order, when there are multiple business rules. You can add, edit and ...
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Zoho Desk integration with Zoho BugTracker allows you to submit tickets as bugs from Zoho Desk. Prerequisite: Subscribe to the Premium plan of Zoho BugTracker and a paid plan of Zoho Desk. Activate Zoho BugTracker integration under Setup > ...