Data Administration | Online Help | Zoho BugTracker

Data Administration

Check your storage details, import data from other services, or take backup of your portal data. You can view the audit log of all portal activities.

Storage Details 

  1. Click  in the top navigation panel.
  2. Navigate to Data Administration > Storage.
  3. View details of storage space used and the total space available as per your plan.
  4. Contact support@zohobugtracker.com if you need additional storage space.

Data backup

Data backup allows you to take a personal copy of your entire portal and keep it for future use. A scheduler will trigger your backup and it will take a few minutes to complete the process. An email containing the link to a ZIP file will be sent to the Portal Owner.

  1. Click   in the top band.
  2. Navigate to Data Administration  > Backup.

  3. Click Export CSV.
    • Download URL will be sent via email.
    • The export file will be deleted after 24 hours.
Regular data backup is allowed once every 24 hours. The exported ZIP file gets deleted periodically every 24 hours after each data export.

Audit Log

Track all portal activities from the Audit Log section. Only the Portal Owner can access Audit Logs.

  1. Click   in the top band.
  2. Navigate to Data Administration > Audit Log.
  3. Click  or  at the bottom-right corner of the screen to view logs for the previous day or the next day.




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