Data Administration

Check your storage details, import data from other services, or take backup of your portal data. You can view the audit log of all portal activities.

Storage Details

Click in the top navigation panel.
Navigate to Data Administration > Storage.
View details of storage space used and the total space available as per your plan.
Contact support@zohobugtracker.com if you need additional storage space.

Data backup

Data backup allows you to take a personal copy of your entire portal and keep it for future use. A scheduler will trigger your backup and it will take a few minutes to complete the process. An email containing the link to a ZIP file will be sent to the Portal Owner.

Click in the top band.
Navigate to Data Administration > Backup.
Click Export CSV.
- Download URL will be sent via email.
- The export file will be deleted after 24 hours.

Regular data backup is allowed once every 24 hours. The exported ZIP file gets deleted periodically every 24 hours after each data export.

Audit Log

Track all portal activities from the Audit Log section. Only the Portal Owner can access Audit Logs.

Click in the top band.
Navigate to Data Administration > Audit Log.
Click or at the bottom-right corner of the screen to view logs for the previous day or the next day.

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Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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