Data Administration | Online Help | Zoho BugTracker

Data Administration

Check your storage details, import data from other services, or take backup of your portal data. You can view the audit log of all portal activities.

Storage Details 

  1. Click  in the top navigation panel.
  2. Navigate to Data Administration > Storage.
  3. View details of storage space used and the total space available as per your plan.
  4. Contact support@zohobugtracker.com if you need additional storage space.

Data backup

Data backup allows you to take a personal copy of your entire portal and keep it for future use. A scheduler will trigger your backup and it will take a few minutes to complete the process. An email containing the link to a ZIP file will be sent to the Portal Owner.

  1. Click   in the top band.
  2. Navigate to Data Administration  > Backup.

  3. Click Export CSV.
    • Download URL will be sent via email.
    • The export file will be deleted after 24 hours.
Regular data backup is allowed once every 24 hours. The exported ZIP file gets deleted periodically every 24 hours after each data export.

Audit Log

Track all portal activities from the Audit Log section. Only the Portal Owner can access Audit Logs.

  1. Click   in the top band.
  2. Navigate to Data Administration > Audit Log.
  3. Click  or  at the bottom-right corner of the screen to view logs for the previous day or the next day.




    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Data Storage: Storing data against entities and extensions

                                                                                                            While you build an extension for Zoho BugTracker, you might have to store the extension's data somewhere. We use key-value pairs to store such data against entities and extensions. Hence, the need for a traditional database like RDBMS, where the data ...
                                                                                                          • Do we lose all data in our account if not renewed on time?

                                                                                                            No, you will not lose your data. If the renewal fails, all the projects except one will be deactivated. Once you renew your paid account, you will be able to access the data again.
                                                                                                          • Will the previous project data be retained after I renew my account?

                                                                                                            Yes, the data in Zoho Projects account is retained after renewal. However, if the renewal is for lesser number of users than before, the remaining users will not be able to access the portal.
                                                                                                          • Import Issues From JIRA

                                                                                                            If you are ready to migrate your data from JIRA Cloud into Zoho BugTracker, follow the steps given below to import your data.  This feature is not available for Zoho CRM Plus and Zoho One users. Supported Modules and Fields The following are the ...
                                                                                                          • Timesheet Reports- 7.0

                                                                                                            Timesheet reports let users view project-wise or client-wise timesheet data. Click Reports in the left navigation panel. Click on the drop-down panel. Select Timesheet Reports. Select Project Reports or Client Reports to view data. Click the ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources