User Details | Online Help | Zoho BugTracker

User Details Page

The User Details page provides detailed information about a particular user. There are various sections that display the user's Skillset and Status summary.

Benefits:
  1. Streamlines user management and access control.
  2. Provides comprehensive user activity insights.

Access User Details from List View

  1. Click  in the upper-right corner of the top navigation band.
  2. Navigate to Manage Users and click Portal or Client users.
  3. Hover over an user.
  4. Click Open Details.

Access User Details from Grid View

  1. Click  in the upper-right corner of the top navigation band.
  2. Navigate to Manage Users and click Portal or Client users.
  3. Hover over an user.
  4. Click  and select Open Details.

You can view the following information in the user details page:
  1. Skill sets: View skills acquired by the user. Skill details are pulled from Zoho People.
  2. Bug, and Phase Summary: Graphical representation of a user's overall status in tasks and issues. Get a clear view of the task and issue completion status across projects.
  3. Direct Reports: All the users reporting to you will be listed in this section.
  4. Reporting To: The user who you are reporting to will be displayed.
  5. Associated Teams: You can view all the team that you are associated with under this section.

Edit User

  1. Click  in the upper-right corner of the top navigation band.
  2. Navigate to Manage Users and click Portal or Client users.
  3. Hover over an user and Click Open Details.
  4. In the details page, click  and select Edit.
  5. Make the necessary changes and click Update.

Delete User

  1. Click  in the upper-right corner of the top navigation band.
  2. Navigate to Manage Users and click Portal or Client users.
  3. Hover over an user and Click Open Details.
  4. In the details page, click  and select Delete.
  5. Confirm your action.

View User Activity Stream

  1. All the activities of the user can be tracked under this tab.
  2. Click  in the upper-right corner of the top navigation band.
  3. Navigate to Manage Users and click Portal or Client users.
  4. Hover over an user and Click Open Details.
  5. Click the Activity Stream tab.

Status of projects where users have View All permission for tasks will be shown in the graph.