Date Format

1. Click   in the top navigation panel.
   
2. Navigate to Portal Configuration > Date & Time Settings > Date & Time Settings tab.
   
3. Set the Date Format, Time Format, and the First Day of the Week.
   
   

Set how long the Business Hours are, for a day.

Skip Weekends by selecting the working days of your work week. The days unchecked will be considered as weekends and the work item's duration will be calculated accordingly.

Click Update when you are done with all the above settings.                                                                         

The Business Hours, Skip Weekends, and Configure Holidays settings are available in the Premium and Enterprise plans only.

Configure Holidays

1. Click   in the top navigation panel.
   
2. Navigate to Portal Configuration > Date & Time Settings > Holidays tab.
   
3. Set the date and enter Holiday Name.
   
4. Click Add Holiday.
   
   

1. To delete an existing holiday, hover over the holiday and click .
   
2. You can select weekends or holidays displayed in gray color as start or end dates in pop out calendars. This option is available only in our Enterprise plan.
   

Business Hour Setting

1. Click   in the top navigation panel.
   
2. Navigate to Portal Configuration > Date & Time Settings > Date & Time Settings tab.
   
3. Set the business hours in the Starts At and Ends At fields.
   
4. Select the working days from the Skip Weekends section.