Delete your Zoho BugTracker portal anytime you wish to discontinue our services. Portal can be deleted by the Portal Owner. Ensure that you have taken a backup of your portal data before deleting it.

Delete function is enabled if the portal meets the following criteria:

• There are no active users in the portal.
  
• All integrations have been disabled.
  
• Zoho BugTracker subscription is in the Free plan.
  

Take a backup of your portal data before deleting it.

If the portal meets all the above criteria, you can now proceed to delete your portal.

1. Click in the top navigation band.
   
2. Navigate to Portal Configuration > Configuration > Delete Portal tab. 
   
3. Click Delete.
   
4. Enter the company name in the pop-up. It should exactly match the name your provided when creating the portal. This will enable the delete button.
   
5. Click Delete in the pop-up.