Zoho Lens is a cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality. If you're having trouble assisting customers in various time zones, or if your customer isn't ready for an assistance session, you can schedule a support session for you and your customer at a time that's convenient for both of you.
When you schedule a session, your customer will receive an email notification. You can also set reminders for yourself and your customer and, if necessary, reschedule a session.
Zoho Calendar provides you the option to sync your Zoho Lens calendar one-way. This allows you to view your scheduled sessions from your Zoho Calendar grid. Before scheduling a support session in Zoho Lens, you can check your schedules from other calendars in your calendar grid to avoid overlaps.
Steps to Sync Zoho Lens