Double opt-in vs. single opt-in

Double opt-in vs. single opt-in


Ever wondered why even after crafting the perfect campaign and implementing hygienic email sending practices, the campaign receives spam markings and unsubscribes? When you carefully analyze the issue, you will be surprised to find that the root cause is the mailing list. This may leave you puzzled as your mailing list contains contacts only those who had subscribed to receive your emails. The real problem lies in the opt-in technique you may have followed. There are two types of opt-in techniques: single opt-in and double opt-in. 

Single opt-in: In this single-step subscription process, when leads enter their email address in the signup form, it will be directly added to the mailing list of the business/service. An email containing a link to confirm the subscription will not be sent to the leads.

Double opt-in: In this two-step subscription process, when leads enter their email address in the signup form, a subscription confirmation email is sent to the lead and includes a link that the lead must click to confirm the subscription.

You can click here to learn more about enabling double opt-in for your account.

Let's dive deep and learn more about these two techniques. The single opt-in technique is a simple procedure where the email addresses collected using signup forms or through events will be directly added to the mailing list. In these situations, mistyped email addresses may enter your mailing list. When you send emails to such addresses, your emails may bounce. When the emails you send bounce, your sender domain and IP address will earn a negative reputation.

The double opt-in technique ensures that mistyped email addresses will not enter the mailing list. Instead, only interested contacts will enter the mailing list, and email bounces will be fewer. Though implementing the double opt-in technique is not mandatory to be GDPR-compliant, it is advisable to implement it as it is the best way to grow a healthy mailing list. At Zoho Campaigns, we strongly urge our contacts to use the double opt-in technique to grow their mailing list as it will help them build a quality mailing list that will help them achieve their conversion goals. Let's look at why double opt-in is the best subscription technique.

Better inbox placement and email engagement

When you use the double opt-in technique, your mailing list will contain only contacts who are really interested in your business/service. Interested contacts will actively engage with all the emails you send. The chances of interested contacts marking your emails as spam are much lower. Major mailbox providers consider email engagement to make inbox decisions. When your contacts positively engage with all the emails you send, your sender domain will earn a positive reputation from mailbox providers. When your sender domain and IP address keep earning a positive reputation, the chances of your emails landing in the inbox will increase.

Better ROI

Businesses invest a lot of money in email marketing. An email campaign will be considered successful only when your contacts engage with your emails and perform the desired actions like clicking a link, downloading a file, purchasing a product/service or subscribing to it. This is possible only when your mailing list has contacts who are really interested in your product/service. When you implement the single opt-in technique, leads that signup on a whim will be added to your mailing list. They will not only fail to engage with your emails but will also even leave your emails unopened. If your mailing list has a lot of these types of contacts, you will not be able to achieve the desired conversion. 

Whereas, when you implement the double opt-in technique, only people who are really interested in your product/service will complete the subscription process. They will actively engage with your emails and will be looking forward to hearing more from you. If you analyze their purchase history and the links they have clicked in your previous emails, you can easily identify their needs and interests. When you have accurate data about your contacts, you can segment contacts according to these needs and interests.After segmenting your contacts, you can use the target marketing strategy to address their needs and maximize conversions.

Though single opt-in is simple and guarantees quicker mailing list growth, the quality of the mailing list may be poor, and it won't help you hit your conversion goals. Double opt-in will help you build a healthy mailing list with which you can maximize your conversions. In the long run, it will help your business grow, as the biggest asset for a business is a loyal and active customer base.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Mailing list management

                                                                                                    We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. List management is a macro level to deal with contacts and take actions on them at your convenience. This provides a detail view of contacts with ...
                                                                                                  • Getting started with email deliverability

                                                                                                    Identifying the needs and interests of contacts and conceptualizing email campaigns around those are part and parcel of a marketer's daily routine. Sometimes marketers may assume that crafting a compelling campaign alone will help them hit their ...
                                                                                                  • Eight common practices that affect email deliverability

                                                                                                    Email deliverability is the ability to land emails in the inbox of your recipients. If your campaign's deliverability takes a hit, it might be due to certain email marketing practices you follow. Let's dive deep and learn about practices that affect ...
                                                                                                  • Why you should never purchase mailing lists

                                                                                                    When you closely observe all the successful businesses today, they owe it to their homegrown marketing strategies and their relationship with customers. Though the medium, model, and scale of all successful businesses vary, there is a common ...
                                                                                                  • Mailing List Pruning

                                                                                                    The success of an email campaign vastly depends on having interested and engaging contacts in the mailing list. Marketers spend time and money to keep their mailing lists hygienic as old and dirty mailing list can directly affect email engagement and ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources