How to warm up a sender domain

How to warm up a sender domain


We know that as marketers, you want to send large volumes of emails and achieve inbox placement. When mailbox providers receive emails, they consider the reputation of a sender domain to make inbox decisions. So, how is the reputation of a sender domain calculated? Mailbox providers use different techniques to grade the reputation of your sender domain. Some assign a score (0 - 100), while others rank reputations as "low," "medium," or "high." Here are the factors mailbox providers consider when grading a sender domain:
  1. Email volume
  2. Email engagement
  3. Spam markings and classification
  4. Spam trap hits
  5. Bounce rate
  6. Total complaints received
  7. Unsubscribe rate
Before sending an email campaign, make sure you're using a sender domain with a positive reputation. Otherwise, your emails may face deliverability issues. If you decide to increase the email volume or use a new sender domain, we recommend warming up the sender domain first. Warming up a sender domain is the process of earning a positive reputation from mailbox providers. It can't be done overnight. It is a methodical process that takes a couple of weeks.
 
Let's dive deep and learn how to successfully warm up your sender domain.

Warmup prerequisites 


  1. Implement email authentication techniques like SPF, DKIM, and DMARC and update your records and domain keys. Click here to learn about authenticating your sender domain.
  2. Verify the "whois" record for the sender domain.
  3. Set up the Google Postmaster tool to gain insights about the reputation your sender domain has earned from Gmail.
  4. Clean your mailing list. Segment active contacts in your mailing list or build a new mailing list and add active contacts to it. This will be the mailing list you use during the warm-up process.

Warming up your sender domain



After you complete the prerequisites, you can begin warming up your sender domain. Warming up is the process of gradually increasing the email volume. When contacts engage with your emails, your sender domain earns a positive reputation. By the end of the warm-up process, your sender domain will be primed and ready to send any email volume you have planned.

Here's a table to help you plan your email volume throughout the warmup:

Day
Number of emails
1
50
2
50
3
100
4
100
5
200
6
200
7
400
8
400
9
800
10
800
11
1,600
12
1,600
13
3,200
14
3,200
15
6,400
16
6,400
17
12,800
18
12,800
19
25,600
20
25,600
21
51,200

You can start the warm-up process by sending emails to active contacts first. Active contacts will engage with your emails, and help your sender domain earn a positive reputation. For the first two weeks of the warm-up process, we recommend sending emails to active contacts only. After the third week, you can slowly start sending emails to the remaining contacts. 

Handling deliverability issues  



If you face deliverability issues during the warm-up procedure, you should pause sending emails, identify the issue, and take necessary corrective measures. Here are some issues you may face and the best practices to resolve them:

When your email gets classified as spam 

When mailbox providers or contacts mark your emails as spam, they negatively impact your sender domain's reputation. Here are some tips to prevent emails from getting marked as spam:

Subject line
  1. Don't capitalize the entire subject line
  2. Don't overuse punctuation marks
  3. Avoid using phrases like "cash bonus" and "cheap"
  4. Avoid using special characters like $, #, @, and 
  5. Don't use fake Re/Fwd tags
Click here to learn more about crafting successful subject lines.

Spam phrases
When mailbox providers scan incoming emails, they look for spam phrases. If they find them, they may classify your emails as spam. Here are a few common spam phrases to avoid using in your emails:
  1. Make money
  2. F R E E
  3. Extra income
  4. Hidden
  5. Miracle

URLs
We urge our users not to use shortened URLs, blacklisted URLs, and URLs that direct email recipients to blacklisted domains. At Zoho Campaigns, we recommend sending your campaign to test accounts before sending it to your contacts. This will help you verify the campaign's content and ensure that the URLs work correctly.

When the sender domain earns a negative reputation

If your emails hit spam traps, or contain blacklisted URLs or URLs of blacklisted domains, your sender domain will earn a negative reputation. In these situations, you need to pause the warm-up process, identify the issue, and take corrective measures. We recommend you wait to resume the warm-up process until the issue is resolved.

Temporary email deferral

Temporary deferral means the receiving server refuses to deliver your emails for the time being. Your emails will not be delivered until the issue that caused the deferral is resolved. During the warm-up procedure, if your emails are rejected due to a high sending rate, you must reduce your email volume. When you send the next batch of emails, your email volume should be at least half of what you last sent. You can slowly increase the email volume after successful email delivery.

Resuming the warm-up process after a pause 

Let's say that you have been sending 25,000 emails per day during the warmup. Now you have stopped sending emails due to deliverability issues. After a few weeks of inactivity, if you resume the warm-up procedure by sending 25,000 emails, you will face delivery issues. Mailbox providers track the sender domain's email activity history and reputation. If you send 25,000 emails after a brief period of inactivity, mailbox providers will observe this sudden spike in volume. This will lead to delivery issues, such as email rejection. So, you should start sending 50 emails per day and slowly increase the email volume.   

Best practices to warm up a sender domain  

During the warm-up process, you must monitor the performance of the campaigns you send and keep tabs on the open rate, click rate, and bounce rate. Every now and then, you can run your sender domain through blacklists to ensure that it hasn't been blacklisted. When you warm up your sender domain, adopt hygienic email-sending practices such as considering your contacts' time zone and using the target marketing strategy. You can identify campaigns that performed well in the past and use them as models to get maximum email engagement. You can also use the A/B testing technique to identify the best subject lines for your campaigns.
 
Warming up a sender domain is not something that can be accomplished in a couple of days. It is a process that often requires a few weeks. The best way to warm up a sender domain is by adopting hygienic email-sending practices and gradually increasing your email volume. 

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Why you should warm up a new sender domain

                                                                                                            Marketers often use a new sender domain under the following circumstances: They purchase a secondary sender domain to send more emails Their company is completely new to email marketing They've planned to use a sender domain that was used sparsely ...
                                                                                                          • How a public domain sender address affects email deliverability

                                                                                                            Whenever you send campaigns, they will be delivered to the receiving server of the respective mailbox provider. The receiving server will offer inbox placement after carefully scrutinizing the email. If the emails are from a source that the mailbox ...
                                                                                                          • Getting started with email deliverability

                                                                                                            Identifying the needs and interests of contacts and conceptualizing email campaigns around those are part and parcel of a marketer's daily routine. Sometimes marketers may assume that crafting a compelling campaign alone will help them hit their ...
                                                                                                          • How to handle a blacklisted sender domain/IP address

                                                                                                            Blacklists are lists of email senders who are known to send spam. These lists are maintained by internet service providers, anti-spam services, and mailbox providers. When it comes to offering inbox placement, mailbox providers give preference to ...
                                                                                                          • Eight common practices that affect email deliverability

                                                                                                            Email deliverability is the ability to land emails in the inbox of your recipients. If your campaign's deliverability takes a hit, it might be due to certain email marketing practices you follow. Let's dive deep and learn about practices that affect ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources