Allow Listing of IP Addresses - Online Help | Zoho Campaigns

Allow Listing of IP Addresses

If you're sending emails to your team members from within an organization, you may face issues because of the same domain being involved. This can be due to the email firewall taking necessary precautionary measures to combat any spoofing attacks, as it deems the same domain receiving multiple emails in quick succession to be a threat.

To educate the email firewall that what you're sending are legitimate emails, you could allow list or whitelist Zoho Campaigns' IP addresses. If you're facing this issue with your contacts, you can request them to whitelist the IP addresses.

What is IP Whitelisting and why is it used? 

IP Whitelisting is the process of allowing certain approved, and authentic IP addresses to send and receive emails bypassing the spam filters set by the email firewall.

One of the major uses of IP Whitelisting is in companies. Email firewall has strict security measures to prevent spam and spoofing attacks. Even internal emails from one person to another can get flagged, despite being a legitimate email sent from an authentic IP.

To prevent this, the IP addresses used by the company can be whitelisted. You are essentially telling the email firewall that these IP addresses of your company's email servers are trusted, so there's no need to block emails originating from these addresses.

Advantages of Whitelisting of IP Addresses 

  • Increased email deliverability
  • Inbox placement
  • Minimizing emails landing in junk or spam folders
  • Prevents disruptions within an organization
  • Improved control over internal email sending

Zoho Account Login URL for various DCs 

Your Zoho account can be hosted in different data centers (DC). For example, if you're from Switzerland, there is a chance that your Zoho account is registered in the EU data center. The IP addresses below can change depending on the data center of your Zoho account.

Data Center (DC)

Zoho Account Login URL

Zoho Campaigns URL

US DC 🇺🇸

https://accounts.zoho.com

https://campaigns.zoho.com

EU DC 🇪🇺

https://accounts.zoho.eu

https://campaigns.zoho.eu

AU DC 🇦🇺

https://accounts.zoho.com.au

https://campaigns.zoho.com.au

IN DC 🇮🇳

https://accounts.zoho.in

https://campaigns.zoho.in

JP DC 🇯🇵

https://accounts.zoho.jp

https://campaigns.zoho.jp

CN DC 🇨🇳

https://accounts.zoho.com.cn

https://campaigns.zoho.com.cn

CA DC 🇨🇦

https://accounts.zohocloud.ca

https://campaigns.zohocloud.ca

SA DC 🇸🇦

https://accounts.zoho.sa

https://campaigns.zoho.sa

IP Addresses and Domains to be whitelisted 

US DC 🇺🇸 

IP Range

Domains

135.84.81.0/24

*.Zcsend.net

*.Zcmail.net

 

135.84.83.0/24

136.143.160.0/24

165.173.128.0/24

135.84.82.0/24

136.143.161.0/24

 

 

EU DC 🇪🇺 

IP Range

Domains

91.103.152.0/22

*.eu.zcsend.net

*.zcsend.eu

 

AU DC 🇦🇺 

IP Range

Domains

165.173.160.0/24

*.au.zcsend.net

*.zcsend.net.au

103.138.129.128/27

165.173.191.128/27

  

IN DC 🇮🇳 

IP Range

Domains

103.103.198.0/24

*.Zcsend.in

*.zcinsend.net

*.zcmpin.net    

 

169.148.137.0/24

103.103.199.0/24

 

 

JP DC 🇯🇵 

IP Range

Domains

103.163.153.128/25

*.zcsend.jp

165.173.185.128/25

 

CN DC 🇨🇳 

IP Range

Domains

124.251.128.4/30

*.zcsend.net.cn

124.251.128.8/29

124.251.128.16/30

163.53.94.0/28

118.126.63.96/28

  

CA DC 🇨🇦 

IP Range

Domains

165.173.164.0/24

*.zcsend.ca

165.173.165.0/24

 

SA DC 🇸🇦 

IP Range

Domains

199.67.81.192/26

*.zcsend.sa

199.67.83.192/26

 

 

 

 


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                                                                                                                          • Related Articles

                                                                                                                          • What does IP address whitelisting mean?

                                                                                                                            IP address whitelisting in email marketing means adding a sender’s IP address to a recipient’s approved list, allowing emails from that IP to bypass spam filters. It helps ensure reliable delivery, especially to corporate or strict email servers, and ...
                                                                                                                          • Will IP address whitelisting help email delivery?

                                                                                                                            Yes. IP address whitelisting helps improve email delivery by allowing emails to bypass spam filters, reducing the chances of being blocked or sent to junk folders, especially on strict mail servers.
                                                                                                                          • Will Zoho Campaigns be monitoring the reputation of IP addresses?

                                                                                                                            Yes, our backend systems continuously monitor the IP reputation. If the IP assigned to your Zoho Campaigns organization is affected, our systems will automatically assign your account to another high-reputation IP.
                                                                                                                          • Will the sender IP address reputation also impact email delivery?

                                                                                                                            Yes. IP reputation is a significant factor that affects email deliverability. A poor IP reputation, often due to spam complaints or high bounce rates, can lead to emails being blocked or sent to spam folders. Maintaining a good IP reputation helps ...
                                                                                                                          • How do I monitor my sender domain's reputation? How can I improve the reputation?

                                                                                                                            If most of your contacts use Gmail, you can use the Google postmaster tool to check your sender domain's reputation. If your contacts use other mailbox providers, you can use services like BarracudaCentral, ReputationAuthority, Trustedsource, etc to ...
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