Can you segment inactive contacts from a list? - Online Help | Zoho Campaigns

Can you segment inactive contacts from a list?

Yes, you can create a segment with the list as one of the criteria. But, kindly note that this is applicable only for the users in Professional plan. The steps to do so are below:

Step 1: Navigate to Contacts and click Segments.
Step 2: Click the Create button at the top-right and choose Segment.
Step 3: Provide a name for the segment.
Step 4: Choose the criteria as List -> in -> choose the list name. Click the + button to add another criteria. 
Step 5: Choose the criteria as Any campaign -> Not Opened -> choose any one of the option such as Last 60 Days, Last 90 Days, Last 180 Days.
Step 6: Click Save to complete creating the segment.

If you're not in the Professional plan of Zoho Campaigns, you can instead use the default filters that are available. To access these filters, you can navigate to Contacts -> All Contacts -> click the Marketing Contacts filter at the top-left -> you can choose any of the filter available under the Inactive Contacts section. This will only display the list of overall inactive contacts but not for a particular list.

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