How do I mass delete contacts?

How do I mass delete contacts?

Currently, it is only possible to mass delete contacts from the Marketing Contacts view or filter. It is not possible to mass delete contacts from All Contacts or Unsubscribed filters. Once contacts are deleted from your Zoho Campaigns account they cannot be retrieved.

To mass delete contacts from the Marketing Contacts filter:
  1. From the Navigation Toolbar to the left, click Contacts and choose All Contacts.
  2. At top left, click All Contacts view and choose Marketing Contacts.



  3. At the bottom of the page, you can click on the drop-down and select 200 to show the maximum number of contacts in a single page.



  4. Select the contacts using the checkbox present to left of each contact. If you want to select all the contacts in the page with a single click, click on the checkbox beside the Contact Email column.



  5. Click More Actions button and choose Delete.
  6. In the pop-up window that appears, click Go Ahead.
  7. Using this method, you can delete up to 200 contacts at a time as that is the maximum number of contacts that can be displayed in a single page. But what if you want to delete more than 200 contacts at a time?

How to delete more than 200 contacts at a time

To delete more than 200 contacts:
  1. After selecting all the contacts in a page using the checkbox present beside Contact Email column, click the Select all Contacts matching the current view option.



  2. This option will select all the contacts you have, that matches the criteria of the current view. In this instance, all marketing contacts will be selected.
  3. Click Show count to check once the total number of contacts selected.



  4. Click More Actions button and choose Delete.



  5. In the pop-up window that appears, click Go Ahead.