What does a hard bounce mean?
A hard bounce indicates a permanent delivery failure. Common reasons include:
● The recipient email address doesn’t exist.
● The domain name doesn’t exist.
● Typos in the email address (e.g., gnail.com instead of gmail.com).
● The recipient’s email server blocks delivery.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
What is the difference between hard and soft bounces?
A soft bounce is just a temporary delivery failure. It doesn’t necessarily mean the email address is invalid or no longer active, so you can try to send emails to these addresses again. These are a few common reasons for a soft bounce: The ...Bounce Reasons
Whenever an email campaign you send bounces, you'll receive an email in which you can find the bounce reason. More often, the reason would be straightforward. But if you feel lost, the below sections will be of help to you. Bounces can be categorized ...What does “bounce rate” mean?
Bounce rate = (Number of bounced emails / Number of emails sent) × 100. It includes both hard (permanent) and soft (temporary) bounces.Why doesn't Zoho Campaigns delete hard bounce contacts?
At Zoho Campaigns, we store hard bounce contacts in a separate mailing list. Whenever our users try to add new contacts to their mailing list, we will verify it with the hard bounce list. If the user tries to add contacts that are already in the hard ...How can I avoid email bounces?
You can practice the following techniques to avoid email bounce: Don't use purchased mailing lists. Use the double opt-in technique to prevent the entry of invalid email addresses into your mailing list. Regularly clean your mailing list using email ...