Who has permissions to edit, reset, and enable/disable contact scoring?

In the new roles and privileges setup, both portal and workspace admins have access to edit, reset, and enable/disable contact scoring. Other Users are only allowed to view scores.

In the old setup, organization administrators have the privilege to assign, edit, and enable/disable scoring. Users are only allowed to view scores.

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Related Articles
Contact Scoring
Contact Scoring is an effective way to manage and analyze your contacts, helping you discover quality contacts and giving you insights about their stage in the sales funnel. Contact scoring is all about giving scores to your email recipients based on ...
Contact Scoring - Troubleshooting Guide
Reset contact score With Zoho Campaigns, you can reset contact scoring to keep up with changing demands and trends. Note: Contact scoring is available only for users under the Professional plan. To reset the contact scores: Open the Contacts Tab ...
Who can set, edit and delete Campaign-Specific scoring?
Only the owner of the campaign and the users who have privilege to access other users' campaigns can set campaign-specific scoring. Users who do not have privilege can only view the scoring.
Is it possible to have only the custom (Campaign-Specific) scoring active for my campaign?
Yes, you can have only the custom scoring active by disabling default scoring for the campaign. In the campaign creation process, proceed to the review step. Navigate to the section Contact Scoring. Turn off the toggle switch under default scoring to ...
Is contact scoring available for all plans?
Contact scoring is available for all users under the Professional plan. If you are currently in some other subscription plan, you need to change it to a Professional plan to access this feature.