What happens when a component is deleted from an active workflow?
If a component is deleted from the workflow, some of the old components may become stuck in their last active position in the workflow and fail to proceed to the next components in the workflow.
User Scenario
You have an active workflow for a list of contacts who've attended your 'How to be a good content marketer' webinar. You've set up the workflow where the list of contacts entering the workflow through the selected list will have their job title updated to 'Content Marketer' and will be assigned with a new tag.
Realising that all those who've attended the webinar are not content marketers, you decide to delete that component. So you edit the workflow and delete the 'update field' component and reactivate the workflow. Here, the contacts who've already entered the 'update field' component will be stuck and will not move forward in the workflow and only the new contacts will be assigned with the new tag.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Edit an active workflow
Using Zoho Campaigns, you can edit your active or running workflows. Currently, you can only edit workflow processes and actions. How to edit an active workflow From the Navigation toolbar, select Automation and click Workflows. Select the active ...What happens when the email activity component of an active workflow is edited?
If the email activity component is edited, then only new contacts will enter the component when they satisfy the set criteria. User Scenario You have an active workflow for a list of contacts who've performed some actions on an email campaign sent to ...What happens when the email response component of an active workflow is edited?
If the email response action is edited, both new and old contacts will enter the component if they satisfy the set criteria. User Scenario You have an active workflow that sends an email to the contacts entering the selected list. You've configured ...Can we edit an active or live workflow?
Yes. Using Zoho Campaigns, you can edit your active or running workflows. Currently, you can only edit workflow processes and actions. To edit an active workflow: From the Navigation toolbar, select Automation and click Workflows. Select the active ...What happens when a component in an active workflow is moved from one path to another?
If a component is moved from one path to another path of the workflow, all the contacts (new and old) that are already present in the component will move (along with the component) to the new path of the workflow.
New to Zoho LandingPage?
Zoho LandingPage Resources