How does the Email Activity component work?

How does the Email Activity component work?

After sending an email, the component waits for a certain period (you can define this wait time) and then checks the selected activity. Based on the result, it directs contacts into the path.

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                                                                                                                            • Related Articles

                                                                                                                            • How does email activity work?

                                                                                                                              The email activity component allows contacts to enter workflows based on their previous email actions in an email campaign. You can choose an email campaign through which contacts can enter this process. With this process , you can create new paths ...
                                                                                                                            • What happens when the email activity component of an active workflow is edited?

                                                                                                                              If the email activity component is edited, then only new contacts will enter the component when they satisfy the set criteria. User Scenario You have an active workflow for a list of contacts who've performed some actions on an email campaign sent to ...
                                                                                                                            • What is email activity process?

                                                                                                                              This process lets contacts enter into the workflow based on their past email activity. Let's say you want to list out contacts based on their various email activities like opened, not opened and opened but not clicked on any link. You can use this ...
                                                                                                                            • How does the email activity process work?

                                                                                                                              Contacts will enter into further processes of the workflow only once, when they initially satisfy the selected conditions. To learn more about how this process works click here. For example, email activities you've selected are sent, opened, and ...
                                                                                                                            • What is the “Email Activity” condition in process?

                                                                                                                              This condition checks if a contact performed a specific action in the workflow. For example, opened, not sent, opened but didn't reply, or clicked a campaign.
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