Note:

1. In the trial version of Zoho Campaigns, you can create both basic and advanced workflows.
2. If you created an advanced workflow during the trial period but purchased the Standard plan after the trial expiry, you won’t be able to use or modify that workflow unless you upgrade to the Professional plan.

Basic Drag-and-Drop Workflows

Triggers

1. Form Submission
2. List Entry
3. Enter a Segment

Actions

1. Send Email
2. Send SMS
3. Add to List
4. Remove from List
5. Subscription Management
6. Exit from Workflow
7. Wait Time

Advanced Drag-and-Drop Workflows

Triggers

1. Email Action
2. Date Field
3. Tag Assigned/Removed
4. Open Trigger
5. Abandoned Cart
6. Purchase Follow-Up
7. Product Specific Follow-Up
8. Cyclic

Process (Flow Control)

1. Random Split
2. Merge

Process (Conditions)

1. Simple Condition
2. Email Activity
3. Multi-Way

Actions

1. A/B Test
2. Send Survey Email
3. Assign/Remove Tag
4. Add/Subtract Score
5. Update Field
6. Internal Notification Email
7. Wait Condition
8. Move to Another Workflow
9. Push Data
10. Create Task