Why am I not able to send emails on the free plan?

For the new forever free plan, the number of contacts must be within 2000 to send emails. If you have contacts more than 2000, then you will need to delete some contacts or move to a paid plan to send emails.

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Related Articles
Explain about the new version of free plan?
When the trial period is completed and a user does not upgrade to paid plans, they will be moved to the new version of free plan. In this plan, users can add up to 2,000 contacts and send up to 6,000 emails. In the new version of the free plan the ...
Can I test out the features of another plan while I'm on the free plan?
Yes, it is possible to explore all the features. You have to switch from the free plan to the trial plan and then explore all the features for a period of 14 days. You can access all the features, add contacts and send emails in this period. Note: If ...
How will the recent update affect the existing free plan users?
There will be few changes for existing free plan users post the update. Users can add up to 2,000 contacts and send up to 6,000 emails. The following features will be restricted after May 30, 2022. Segmentation Schedule Email Campaigns Recipient ...
How do I switch from a subscriber-based plan to an email-based plan?
Switch to email-based plan to purchase a certain number of emails you can send. You can have half as many contacts as the number of emails you purchase. All features are available, except for autoresponders and the send email option in workflows. Log ...
Will I be able to make use of all my segments in the Standard plan?
You can't make use of segments that include advanced fields in the Standard plan. To understand what is meant by 'advanced fields', please refer to this article. You need to upgrade to the Professional plan to use the advanced fields during segment ...