How do I edit predefined merge tags?
It is not possible to edit a predefined merge tag. However, when you insert it in the content of the campaign, you can change the mail default and social default value.
For instance, $[FNAME|Customer|Guest]$ is the first name merge tag. Here "Customer" is the mail default value (It will be replaced when a contact's first name is empty in an email campaign) and "Guest" is the social default value (It will be replaced when a contact's first name is empty in an email campaign when it's shared to social media).
If you don't want your mail default value to be "Customer", you can simply remove the word customer from the merge tag and replace it with Friends when you insert the merge tag in the content editor like $[FNAME|Friends|Guest]$
Note:
Ensure that you don't change the other characters and the first part (here it is "FNAME") of a merge tag. Else the merge tags will not work when you send out the email.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Still can't find what you're looking for?
Write to us: support@zohoforms.com
Quick Links
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
Zoho SalesIQ Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Bigin?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
Related Articles
Predefined Merge Tags
You can personalize your messages with your recipients’ name, address and other details by using merge tags. Merge Tags are smart tags that pull data directly from your mailing list into your email message. You can personalize the subject and/or the ...Video Merge Tags
At Zoho Campaigns, you can link your favorite videos from YouTube, Wistia and Vimeo.com in the form of a thumbnail image in your email campaigns. This linking is enhanced by media based merge tags which provide a simple way to add videos in your ...Contact Custom Merge Tags
Contact Custom tags are those, that the user defines according to his needs from a list of contact fields and the custom field data. This gives you the liberty to use more number of fields than just the usual email, first name and last name. Contact ...Social Merge Tags
You can customize your email campaign by including Merge tags for sharing the email campaign on Facebook, Twitter and LinkedIn. This will make your contacts share your email campaign on social media. Let’s have a look at the different types of Social ...Do merge tags work in test emails?
In test emails, merge tags will not work instead a merge tag code will be displayed. To check whether your merge tags are working properly: Create a test list and add your email address to it. Send the email to this list and check to see if the merge ...