Template editor - Troubleshooting Guide
Designing how the campaign looks is the one of the most important part of email marketing. The Template Editor tool plays a key role in designing effective campaigns.
This guide will provide you with an idea of how issues can be solved, as well as some interesting hacks related to template editor.
Increasing image width
Images provide a better perspective when it comes to email marketing. The precise dimensions for the image helps in achieving the expected outcome. You can increase image width by following these steps:
- Click on the required image.
- Choose Custom from the Image Size dropdown in the Template Editor toolbar.
- Drag and resize the image to increase its width.
Setting up an exclusive header
When you want to set a header and footer theme specific to a particular campaign that you're about to send, your process may look something like this:
- Create a specific theme.
- Set this specific theme as your default header and footer.
- Send that particular campaign.
- Reset your theme again to the actual default theme you had.
There's a better way
If you feel the above process is a tad tedious, give this method a try:
- Create the required theme.
- After you've saved the content, you can select the specific theme from the Header and Footer theme dropdown.
Alignment in parallel text components
When you put two text components in a single row, there may be uneven spacing in the text components like shown in the following image,
There's a better way
Make sure that there's no rendering issues in other browsers. Set the line height equal for content in both of the text components.
- Select the content in a text component.
- Set the line height.
- Set the same line height for the parallel text component.
Tip
- To ensure that uniform formatting is maintained across text components, please select the same values for the following fields:
- Font family
- Size
- Line height
- If you need one text component wider than other one then,
- Click in between the Column text component.
- Click and drag to resize the components.
Button text size
Sometimes, you may put lengthy bit of content in a button component. When you fit such content in a button component, it does not look good.
If you feel that content that you've drafted needs to go into your campaign, go for the box component instead of the button component for a better look and feel.
Boxed text formatting
Sometimes, you may have a requirement to present a content with increased indentation. You could:
- Insert a text component.
- Manually insert spaces or press the tab button.
This method may lead to formatting issues in some browsers and mobile devices.
There's a better way
Choose Boxed Text component. This has a specific indentation style by default and you can avoid all formatting issues as well.
Email forwarding
Make it a point to add Tell a friend link in all of your email campaigns and encourage your recipients to use that option instead of forwarding the email from their respective email services.
We recommend this method because most email services may not support some formatting styles. In those cases, forwarded emails will not have the formatting applied as you've sent it.
Note:
EU DC users have to follow the below steps to insert Tell a friend link:
- From Navigation toolbar, click Settings and select Merge Tag.
- Copy the Tell a friend merge tag under the Header and Footer tags.
- Paste it in the content.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Image Editor
Image Editor is an additional feature added to template editor that lets you customize images in your email templates. With Image editor you can change an image or edit an existing image to suit your exact needs while sending email campaigns to your ...How can I edit or delete themes in Zoho Campaigns?
Zoho Campaigns lets you edit the theme of the campaign while drafting the email content using the footer component in the template editor. You can't create, edit, or delete themes under Settings anymore. However, you can use the existing themes that ...How to set a theme as default theme?
You can edit your campaign theme using the Footer component. Post a recent update, you cannot edit or delete campaign themes under Settings. However, you can choose an existing theme while creating a campaign. If you are using a Zoho Campaigns ...Can I map multiple headers with a content template?
Yes, you can associate multiple headers with a single content template. However, it is better not to do so. It may appear suspicious to the reviewers and they might reject it. If the message appears slightly irrelevant to any of the header or ...Can you include carousel images in the template editor?
Currently, we do not have an option to include carousel images, but it is in the planning stages.
New to Zoho LandingPage?
Zoho LandingPage Resources