Shopify Campaigns - Online Help | Zoho Campaigns

Shopify Campaigns

Disclaimer: This is the help page for users who have already associated their Shopify store and want to import contacts and send email campaigns. If you’re looking for ecommerce solutions for Shopify, click here.
Zoho Campaigns integrates with Shopify and allows you to send newsletters to your store's customers. With this integration, you can select your products for your email newsletters, import contacts from your Shopify account, and track the recipients who've purchased your products.

Connect Shopify

To connect your Shopify account: 
  1. From the Navigation toolbar, click Settings.
  2. Choose Apps under Integration.

  3. Mouse over Shopify and click Connect.
  4. Enter Your Shopify store URL and API credentials. Click Proceed.
    Shopify authentication details
    Note : Click here to learn how to get the API credentials for your Shopify store.
  5. To comply with GDPR, we inform the activities that will be performed after integration,
    1. Sync contacts from your Shopify account.
    2. Send campaigns about your Shopify products.
    3. Track the recipients who have purchased your product.
    4. Generate E-commerce reports and the summary of your campaigns.
      Integrate Shopify account

  6. Click Continue.

Create Shopify campaign

Once you connect Shopify and Zoho Campaigns, you can easily add products to your campaigns.
To create a Shopify campaign:
  1. From the navigation toolbar, choose Advanced Campaigns.
  2. Click Create Campaign in the top-right corner of the screen.
  3. Scroll down to the Ecommerce section and click Create New dropdown.
  4. Select either Regular campaign or A/B test based on your choice.
  5. Select the store for which would you like to create an email campaign.
  6. Fill in all the details and click Next.

  7. Choose any of the following options:
    1. All Products
    2. Smart Collections
    3. Custom Collections
  8. Select the products you want to show in your email campaign.
  9. Select one of our specially designed Shopify templates for sending an invite to your mailing list. These templates are tailor-made to cater to your e-commerce based email campaigns.

  10. Select a campaign theme which matches your template design and click Next.
  11. Select a mailing list or segment to receive your campaign, and click Proceed.
The Shopify campaign will be sent for review. Once the review is complete, you'll be able to send the campaign.

View Shopify reports

Once your campaign is sent, you can view the campaign results in the Report Summary. The Campaign report shows the number of surveys delivered, opened, and clicked. In addition, we also show Ecommerce Stats, which highlights the following:
  1. Total sales resulting from this email campaign
  2. Number of orders placed by the email campaign's recipients.
  3. Total quantity sold of each item
  4. List of order details for each customer, including order date, order number, quantity, and price.

Where can I view the Shopify tracking code?

You can view these Ecommerce stats by embedding the Shopify Track Code in your Shopify account.
To view the Shopify Track Code:
  1. From the Navigation toolbar, choose Settings and select Apps under Integrations.
  2. Click the Show Details link corresponding to the Shopify icon.
  3. Select and copy the Shopify tracking code.
To paste the Shopify Track Code:
  1. Login to your Shopify account.
  2. Click Settings in the left panel, then select Checkout.
  3. Navigate to the Order Processing section.
  4. Paste the Shopify track code in the box below Additional Content & Scripts.
  5. Click the Save Changes button to confirm.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                    Zoho SalesIQ Resources

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • Ecommerce solutions for Shopify

                                                                                            The Zoho Campaigns and Shopify integration is mainly designed to bridge the gap between your marketing efforts and ecommerce activities. This integration lets you: Import your products into Zoho Campaigns for promotions. Import your customers and ...
                                                                                          • Create an email campaign

                                                                                            Email marketing is considered the simple and most effective method to reach out to your leads and contacts. The best part is that the return on investment (ROI) is much higher than other marketing channels making it the most affordable way of ...
                                                                                          • Target Marketing

                                                                                            Target marketing is a business strategy that involves understanding and grouping consumers based on their needs and preferences, identifying consumers whose needs can be met by your product/service, and then focusing your marketing efforts on those ...
                                                                                          • Adding comments to Email Campaigns

                                                                                            Posting Comments on an email campaign allows the recipients to provide feedback which can convert to a discussion in the long term. Zoho Campaigns provides a text box where users can submit comments for your email campaigns. You will be able to ...
                                                                                          • Can I promote an event using Zoho Campaigns?

                                                                                            Yes. If you have created the event in your Eventbrite account, you can use our Eventbrite integration with Zoho Campaigns and send the Eventbrite campaign to your recipient list within minutes. Note: This only works if you publish your event using ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources