Adding comments to Email Campaigns
Allowing recipients to add comments
Recipients/Visitors can post comments on email campaign by clicking the link " View this email in a browser ". Upon clicking the link, the campaign opens in a separate tab where the recipients/visitors can add comments. Once recipient/visitor adds a comment it either gets published or awaits your approval depending upon your Comment Settings.
Using Comment Merge Tags
Viewing Recipients' comments
- From the Navigation toobar, choose Reports, and select Sent Campaigns.
- Click the Campaign for which you want to view the comment
-
Click More and select Recipient Comments from the dropdown menu.
- A comment will not be visible until sender clicks the publish link.
- Users can view their own comments regardless of comment being approved or not.
Managing Comments
There is always a high possibility of users or visitors posting irrelevant or derogatory comments. In order to restrict the less-relevant comments, you can customize your comment settings so that a comment requires your permission to get published. You can decide on whether to publish a comment by clicking the Publish option or delete the comment by clicking the Delete option. However, if you don't want to moderate incoming comments, you can select the checkbox to publish the comments.
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