Dormant Campaign
To know how an email campaign will look in your subscribers' inbox, you generally make use of our test email functionality. But what if you want to know about your campaign's performance? In order to help you with this, we've come up with a functionality called Dormant Campaign.
What is a dormant campaign?
If you want to see how a particular campaign will perform, you can mark it as Dormant and send it to a group of selected recipients, not exceeding 25 contacts. This dormant campaign will be similar to a test email, but you will be able to check how it has performed, for instance, how many emails were opened, how many clicks the emails have received, etc. When you send a test email, you will not be able to see a report of its performance.
Mark this campaign dormant
You can mark a campaign dormant by following the instructions below:
- From the Navigation toolbar, click Campaigns and select Regular Campaigns.
- Select the campaign which you want to mark as dormant.
- In the campaign's detailed view page, click More on the top right corner.
- Select Mark this campaign dormant from the drop-down menu.
- Click Go Ahead.
Notes :
- You can send a dormant campaign for upto 25 uniques recipients.
- Once a campaign is marked as dormant, it will have the following effects :
- Exclude contacts will be disabled
- Email policy will not be applied
Once you mark a campaign dormant, it will be labelled DORMANT , both in the list view as well as detailed view.
Campaign Reports
The basic reports of a dormant campaign are similar to that of any other campaign. It provides all the basic report elements like report summary, recipient activity, click activity, user agent stats, top five stats and more.
Note: Reports of a dormant campaign are confined to basic reports. You cannot view advanced reports for a dormant campaign. 
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Seven tips to foolproof your campaign
While marketers spend a lot of time ideating and designing email campaigns, many often hit send on a campaign without making sure elements like the text, images, CTAs, and URLs work properly. If these aren't verified before sending, you run the risk ...How to create A/B test email campaigns
A/B testing (also known as split testing) is a tool to help you compare two different versions of an email campaign. To run an A/B test, come up with two versions of an email, then assign equal traffic to both versions. Once the test period is over, ...Litmus Email Test
Test how your email content looks in various email clients and devices by running a Litmus test. This test will help you see how well your content renders across different platforms so you can optimize your content to be responsive in the platforms ...Create an email campaign
Email marketing is considered the simple and most effective method to reach out to your leads and contacts. The best part is that the return on investment (ROI) is much higher than other marketing channels making it the most affordable way of ...When will Zoho Campaigns suspend a campaign
At Zoho Campaigns, we are committed to offering a safe email experience for our users, which is why we built an efficient email infrastructure that wards off malicious emails with ease. We thoroughly scrutinize all the campaigns sent by users to ...
New to Zoho LandingPage?
Zoho LandingPage Resources