Import contacts from Office 365
Create Sync
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From the Navigation toolbar, select Contacts and click on Sync Services.
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Click on New Sync under Office 365.
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Enter following details,
- Sync Name- This is for internal reference.
- Sync To Sync to Mailing List- Choose the mailing list into which you want to import the contacts.
- Sync Name- This is for internal reference.
-
Click Next.
Map fields
How can I map additional fields in Office 365 sync?
Sync Detail View
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From the Navigation toolbar, select Contacts and click on Sync Services.
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Click on Active Syncs under Office365.
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Hover over the sync and click View Details.
You can view sync details like mapped list, and last retrieval time; contact details like the number of newly added, re-added, duplicate and deleted contacts. The sync remains active till the completion of contact import.
Edit Field mapping
You can re-map or map more fields for your sync settings by choosing the Edit Mapping in the Edit drop down.
Import Details/History
Use this option to get a detailed history of the contacts synced from Office365 to Zoho Campaigns. You can see this in the detailed view of the sync.
| Status |
Description |
| Total Contacts |
Contacts imported/synced in a single fetch. |
| New Contacts |
Contacts added to the Campaigns organization. |
| Re-added Contacts |
Contacts already deleted in Campaigns account but now added again. |
| Duplicate Contacts |
Contacts already present in Campaigns account. |
| Ignored Contacts |
Contacts are not added to the mailing list. |
| Deleted Contacts |
Contacts deleted in Books account and getting updated in Campaigns as well. |
Ignored Contacts
Contacts are ignored during the import if they fall under one of the following categories,
| Status |
Description |
| Bounced |
Contacts bounced from the recipient's inbox, or email addresses do not exist. |
| Do-Not-Mail |
Contacts added to the Campaigns organization. |
| Group Email(s) |
Contacts having a role/group email address. For e.g. info@, administrator@, careers@, service@, support@, etc. |
| File Duplicate(s) |
Contacts present more than once in the file. |
| Invalid Pattern |
Contacts with an invalid pattern; e.g. patriciazylker.com, john@gnail.com |
| Empty email address |
Contacts whose email address field is missing. |
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