You can view sync details like mapped list, and last retrieval time; contact details like the number of newly added, re-added, duplicate and deleted contacts. The sync remains active till the completion of contact import.
You can re-map or map more fields for your sync settings by choosing the Edit Mapping in the Edit drop down.
Use this option to get a detailed history of the contacts synced from Office365 to Zoho Campaigns. You can see this in the detailed view of the sync.
|Total Contacts||Contacts imported/synced in a single fetch.|
|New Contacts||Contacts added to the Campaigns organization.|
|Re-added Contacts||Contacts already deleted in Campaigns account but now added again.|
|Duplicate Contacts||Contacts already present in Campaigns account.|
|Ignored Contacts||Contacts are not added to the mailing list.|
|Deleted Contacts||Contacts deleted in Books account and getting updated in Campaigns as well.|
Contacts are ignored during the import if they fall under one of the following categories,
|Bounced||Contacts bounced from the recipient's inbox, or email addresses do not exist.|
|Do-Not-Mail||Contacts added to the Campaigns organization.|
|Group Email(s)||Contacts having a role/group email address. For e.g. info@, administrator@, careers@, service@, support@, etc.|
|File Duplicate(s)||Contacts present more than once in the file.|
|Invalid Pattern||Contacts with an invalid pattern; e.g. patriciazylker.com, firstname.lastname@example.org|
|Empty email address||Contacts whose email address field is missing.|
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