Import Contacts from Google Contacts
Create Sync
- From the Navigation toolbar, choose Contacts, then select Sync Services.
- Click on New Sync under Google Contacts.
- Enter following details,
- Sync Name- This is for internal reference.
- Google Group - Select which Google group you want to import contacts from. The options may differ according to how you have classified contacts in your Google account.
- Sync To - Choose the mailing list into which you want to import the contacts.
- Sync Name- This is for internal reference.
- Click Next.
Sync Detail View
- From the Navigation toolbar, choose Contacts, then select Sync Services.
- Click on Active Syncs under Google Contacts.
- Hover over the sync, then click View Details.
You can view sync details such as mapped list and last retrieval time, and contact details like number of newly added, re-added, duplicate and deleted contacts. The sync will remain active until the completion of the contact import.
Import Details/History
Use this option to get a detailed history of the contacts synced from Google Contacts to Zoho Campaigns. You can see this in the detailed view of the sync.
| Status | Description |
| Total Contacts | Contacts imported/synced in a single fetch. |
| New Contacts | Contacts added to the Campaigns organization. |
| Re-added Contacts | Contacts already deleted in Campaigns account but now added again. |
| Duplicate Contacts | Contacts already present in Campaigns account. |
| Ignored Contacts | Contacts not added to the mailing list. |
| Deleted Contacts | Contacts deleted in Google Contacts and getting updated in Campaigns as well. |
Ignored Contacts
Contacts are ignored during the import if they fall under one of the following categories,
| Status | Description |
| Bounced | Contacts bounced from the recipient's inbox, or email addresses do not exist. |
| Do-Not-Mail | Contacts added to the Campaigns organization. |
| Group Email(s) | Contacts with a role or group email address. For example, info@, administrator@, careers@, service@, or support@. |
| File Duplicate(s) | Contacts present more than once in the file. |
| Invalid Pattern | Contacts with an invalid pattern. For example, patriciazylker.com, or john@gnail.com |
| Empty email address | Contacts whose email address field is missing. |
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