Import contacts from Google - Online Help | Zoho Campaigns

Import Contacts from Google Contacts - New Version

Zoho Campaigns enables you to import contacts from Google Contacts. Google Contacts includes contacts you have in your Gmail account. All you have to do is integrate your Zoho Campaigns account with Google Contacts and create sync. Contacts in your Google Contacts will be automatically imported as contacts into your Zoho Campaigns account.

Create Sync

  1. From the Navigation toolbar, choose Contacts, then select Sync Services.
    sync services
  2. Click on New Sync under Google Contacts. 
  3. Enter following details,
    • Sync Name- This is for internal reference.
    • Google Group - Select which Google group you want to import contacts from. The options may differ according to how you have classified contacts in your Google account.
    • Sync To - Choose the mailing list into which you want to import the contacts.
    • Topics - Choose the topics to associate with the imported contacts.
  4. Click Next.

Sync Detail View

  1. From the Navigation toolbar, choose Contacts, then select Sync Services
    sync services
  2. Click on Active Syncs under Google Contacts. 
  3. Hover over the sync, then click View Details.  

You can view sync details such as mapped list and last retrieval time, and contact details like number of newly added, re-added, duplicate and deleted contacts. The sync will remain active until the completion of the contact import.

Import Details/History

Use this option to get a detailed history of the contacts synced from Google Contacts to Zoho Campaigns. You can see this in the detailed view of the sync.

Status
Description
Total Contacts
Contacts imported/synced in a single fetch.
New Contacts
Contacts added to the Campaigns organization.
Re-added Contacts
Contacts already deleted in Campaigns account but now added again.
Duplicate Contacts
Contacts already present in Campaigns account.
Ignored Contacts
Contacts not added to the mailing list.
Deleted Contacts
Contacts deleted in Google Contacts and getting updated in Campaigns as well.

Ignored Contacts

Contacts are ignored during the import if they fall under one of the following categories,

Status
Description
Bounced
Contacts bounced from the recipient's inbox, or email addresses do not exist.
Do-Not-Mail
Contacts added to the Campaigns organization.
Group Email(s)
Contacts with a role or group email address. For example,  info@, administrator@, careers@, service@, or support@.
File Duplicate(s)
Contacts present more than once in the file.
Invalid Pattern
Contacts with an invalid pattern. For example, patriciazylker.com, or john@gnail.com
Empty email address
Contacts whose email address field is missing.


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